unable to reactivate WAE after sw upgrade to 4.2.3c

[joepena2012]

Hi all,

on another WAE i have the problem that it didn't come back Online.

reboot of the device didn't fix it.

additional "cms recover identity" failed even if everything looks like described in config guide.

[Michael Korenbaum · Accepted solution]

Dieter,

Before you tried doing the cms recovery identity default, did you mark the device as replaceable in the CM? 

Once the above screen has been verified try the following on your WAE:

pdi-7341-19#cms deregister force

Deregistering WAE device from Central Manager will result in loss of data on encrypted file systems, imported certificate/private keys for SSL service and cifs/wafs preposition credentials. If secure store is initialized and open, clear secure store and wait for one datafeed poll rate to retain cifs/wafs preposition credentails.

Do you really want to continue (yes|no) [no]?yes

Disabling management service.

management services stopped

Sending de-registration request to CM

Failed to contact CM(Unmarshaled: 9001). Please check connectivity with CM device and status of management service on CM.

Device de-regsitration failed, removing device registration information.

Please delete the device record on the Central Manager.

SSMGR RETURNING: 7 (Success)

Removing cms database tables.

Re-initializing SSL managed store and restarting SSL accelerator.

If cifs preposition credentials are configured, please reconfigure preposition credentials using 'accelerator cifs preposition credentials username password {0 | 1} ' config CLI command

Deregistration complete. Save current cli configuration using 'copy running-config startup-config' command because CMS service has been disabled.

pdi-7341-19#cms recover identity default

Is device identity recovery used for WAFS 3.x device migration to WAAS (yes|no) [no]?

Registering WAAS Application Engine...

Sending device identity recovery request to Central Manager with address 14.110.3.21

Please wait, initializing CMS tables

Successfully initialized CMS tables

Registration complete.

If core or edge service was enabled on the device you're replacing, this device will be reloaded upon successful activation

pdi-7341-19(config)#cms enable

Please preserve running configuration using 'copy running-config startup-config'.

Otherwise management service will not be started on reload and node will be shown

'offline' in WAAS Central Manager UI.

management services enabled

pdi-7341-19#sh cms info

Device registration information :

Device Id                            = 348                                

Device registered as                 = WAAS Application Engine            

Current WAAS Central Manager         = 14.110.3.21                        

Registered with WAAS Central Manager = 14.110.3.21                        

Status                               = Online                             

Time of last config-sync             = Sat Jan 15 20:40:56 2011           

CMS services information :

Service cms_ce is running

Hope this helps,

Mike Korenbaum

Cisco WAAS PDI Help Desk

http://www.cisco.com/go/pdihelpdesk

[joepena2012]

Hi Mike,

once again thank you very much for your help.

I appreciate to have the experts in this supportforum.

For some reason i did not check the replacable field.

now i got the WAE's back into CM

Thank you

Dieter