01-12-2010 08:31 AM
Can someone point me in a direction of how to configure the Cisco Blocker to allow users to login to the device and check blocked emails?
01-12-2010 08:42 AM
Depending on how you have your appliance configured blocked e-mails can be dropped or quarantained. Are you looking to have users view quarantained e-mails?
01-12-2010 08:44 AM
Yes, right now they are recieving emails that are blocked however they would like the ability to login as well.
01-12-2010 08:50 AM
Sorry I'm confused, but, are you saying they are receiving Spam Quarantine Notification e-mails but, they want to be able to login to the appliance without following the "view your email quarantine" link in the e-mail?
01-12-2010 08:53 AM
Yes, this was the first time I installed a blocker. Installed many Barracuda's but first Blocker. I thought there was a way for users to login through their AD account to view blocked emails. Are you saying the way to do this is by clicking on view your email quarantine?
01-12-2010 09:06 AM
Yes, clicking on the link in the e-mail will take the user to their local quarantine. At that point they can view or release any of the quarantined e-mails. They can also add addresses or domains to their blocklist/safelist from the same page by clicking on Options in the upper right hand portion of the page directly under their e-mail address. Typically they do not need to login to get to this page but, depending on your configuration read below:
To access safelists and blocklists, end users whose accounts are authenticated using LDAP or Mailbox (IMAP/POP) authentication must log into their accounts on the Spam Quarantine. The end user must log into their account even if they are accustomed to accessing their messages via a spam notification (which usually doesn't require authentication). If the end-user authentication is set to NONE, end users do not need to log into their accounts to access safelist/blocklist settings.
Hope this helps.
01-12-2010 09:08 AM
Yes it does. Thanks
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