Device RMA?

[alberto.sagredo.castro]

Hi

It seems one of my Thuderbolt Prototype has died. It seems a power supply problem usually had Shevaplugs..

It gets green light and ethernet both lights (little dimmed) on.

Anyway to recover? ITs RMA? Any way to get a replacement?

BR

[jamwyatt · Accepted solution]

You've made a correct assessment of the device. The PS is dead and the unit will need to be replaced. I'll forward this over to our Marketing folks to see what they can do.

Thanks,

Robert

[alberto.sagredo.castro]

Ok.

Thanks. If you need more info about MAC ADDRESS, ETC: LET ME KNOW

BR

[Marc Bresniker]

Hi Alberto, can you send a note to the OnPlus team by mailing onplus-interest@cisco.com with your peronsal details like address info and we'll look into how to help you.

-Marc

[alberto.sagredo.castro]

Ok. Sent email with device data

and my cco