How do you go about resetting the admin password?

[bperciac]

Would you please describe the process of resetting the admin password on a blocker box, assuming it has been either forgotten or mis-typed during a password change?

Thanks!

[bethingt]

If you log into the GUI go to System Administration --> Users. Slect the admin account and you can change it there.

[bperciac]

Thanks for the feedback, but it is the admin password that has been lost, so no access to the administrative section(s) are possible.

Thoughts?

Bob

[bethingt]

In that case you will need to contact Cisco Small Business Support and open a case to get it reset.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html#csb

[wyapit]

How about if my country not listed in the Cisco Small Business and Cisco Small Business Pro Support Contacts?

In this case, i'm in Indonesia.

Thank you.

[Steven DiStefano]

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html