Hello everybody
I have a core ring consisting of 4 cisco ASR 900
being two router-reflector bgp, all protected by nobreak
on day (25) the ONE equipment of the ring restarted (CISCO-ROUTER-NODE-A ) ASR900 the others did not restart.
The equipment presented the following alarm: Catastrophic Error Reset
CISCO-ROUTER-NODE-A#show logging onboard uptime
Slot Reset reason Power On
---------------------------------------------------------
0 reset power on 01/28/19 06:05:39
0 reset power on 04/23/19 18:33:26
0 reset power on 04/23/19 18:43:03
0 catastrophic err reset 04/23/19 19:30:11
0 reset power on 04/23/19 19:59:15
0 catastrophic err reset 04/23/19 20:25:10
0 reset power on 04/23/19 21:15:44
0 reset power on 04/23/19 21:36:28
0 reset power on 04/23/19 21:57:00
0 reset board from RP 04/23/19 22:12:41
0 reset power on 06/04/19 10:27:37
0 reset power on 06/05/19 13:14:24
0 reset power on 06/05/19 16:29:08
0 reset power on 06/06/19 08:24:24
0 reset board from RP 06/06/19 09:29:43
0 reset power on 06/10/19 07:58:35
0 reset power on 06/28/19 14:27:48
0 reset board from RP 06/28/19 14:45:44
0 reset power on 07/01/19 08:31:29
0 reset power on 07/05/19 14:04:32
0 reset board from RP 12/19/21 06:48:01
0 reset power on 12/19/21 06:56:13
0 reset power on 12/19/21 07:04:29
0 catastrophic err reset 09/25/22 17:28:56
-----------------------------------------------------------------------------------------------------
Another point of attention is that in the show version it presented a msg in the ROM: IOS-XE ROMMON:
(Last reload reason: Bulk Sync Failure)
ROM: IOS-XE ROMMON
CISCO-ROUTER-NODE-A uptime is 15 hours, 35 minutes
Uptime for this control processor is 15 hours, 40 minutes
System returned to ROM by reload
System image file is "bootflash:Image/packages.conf"
Last reload reason: Bulk Sync Failure
-----------------------------------------------------------------------------------------------------
I've also checked the failed redundancy settings
CISCO-ROUTER-NODE-A#show redundancy config-sync failures mcl
Mismatched Command List
-----------------------
The list is Empty
CISCO-ROUTER-NODE-A#show redundancy config-sync failures prc
PRC Failed Command List
-----------------------
The list is Empty
CISCO-ROUTER-NODE-A#show redundancy config-sync failures ok
BEM Failed Command List
-----------------------
The list is Empty
CISCO-ROUTER-NODE-A#show redundancy config-sync failures mcl
Mismatched Command List
-----------------------
The list is Empty
CISCO-ROUTER-NODE-A#
-----------------------------------------------------------------------------------------------------
One detail is that the equipment did not return with the last saved configuration.
came back with the configuration from a year ago
Current configuration :
This is evident in the show running-config command.
the configuration line is missing:
(! Last configuration change at xyz.....
Has anyone gone through this problem?
follow tech support
CISCO-ROUTER-NODE-A#show tech-support
------------------ show clock ------------------
*09:07:57.519 GMT Mon sep 26 2022
------------------ show version ------------------
Cisco IOS XE Software, Version 16.06.03
Cisco IOS Software [Everest], ASR900 Software (PPC_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.3, RELEASE SOFTWARE (fc8)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Wed 28-Feb-18 21:44 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
CISCO-ROUTER-NODE-A uptime is 15 hours, 35 minutes
Uptime for this control processor is 15 hours, 40 minutes
System returned to ROM by reload
System image file is "bootflash:Image/packages.conf"
Last reload reason: Bulk Sync Failure
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/XYZ
If you require further assistance please contact us by sending email to
export@cisco.com.
License Level: metroaggrservices
License Type: Permanent
Next reload license Level: metroaggrservices
cisco ASR-903 (RSP3_200) processor (revision RSP3_200) with 1968289K/6147K bytes of memory.
Processor board ID XXXXXXXXX
12 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
5703875K bytes of eUSB flash at bootflash:.
Configuration register is 0x2
------------------ show running-config ------------------
Building configuration...
Current configuration : 9685 bytes
!
version 16.6
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
no platform punt-keepalive disable-kernel-core
platform bfd-debug-trace 1
!
hostname CISCO-ROUTER-NODE-A
!
boot-start-marker
boot system bootflash:Image/packages.conf
boot-end-marker
!
!
