If you look at this bug, CSCvb05172
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb05172
It says that this bug is identified in 11.7 Jabber. but the fix is to upgrade to 11.8.3.xxxx. WE are running 11.8 and experiencing the same issue. Can someone advise if this is a bug in 11.8.0 as well?