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CSCsx01985 - Non runable services on SUB display as "Stopped" in RTMT

jahanzaib
Level 1
Level 1

Dear Expert,

I am using Cisco Cucm 12.0.1.10000-10 publisher and subscriber

when I am trying to take a backup from any of the servers( Subscriber or Publisher) but it failed after 59%

The result of the backup is in the picture attached.

and there are some services in subscriber server is stopped are listed below

Cisco CAR DB[STOPPED]
Cisco CAR Scheduler[STOPPED]
Cisco DRF Mananger[STOPPED]

Cisco CDR Reciprocity Manager{STOPPED}
Cisco SOAP - CallRecord Service[STOPPED]

 

in Real-time Monitoring Tool database summary

publisher and subscriber replication status is 2 but cluster Replication status is 4

 

kindly if Someone can help me out on this as I am failed to get back up and the status of backup is shared on attachment please go through this and guide me. your help will be highly appreciated.

Thanks

 

 

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