Our client upgraded from CUCM 12.5 to 14 and when they use our software to update the User PIN, they get an error java.lang.NoClassDefFoundError: com/cisco/ccm/admin/utilities/UpdateUnityUsersPinUtil
Our request looks like this:
POST /axl/ HTTP/1.1
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><axl:updateUser xmlns:axl="http://www.cisco.com/AXL/API/14.0"><userid>aaddario</userid><pin>****</pin><pinCredentials><pinCredUserMustChange>false</pinCredUserMustChange></pinCredentials></axl:updateUser></SOAP-ENV:Body></SOAP-ENV:Envelope>
Sent 333 bytes in 1458.935 mS:
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<axl:updateUser xmlns:axl="http://www.cisco.com/AXL/API/14.0">
<userid>aaddario</userid>
<pin>****</pin>
<pinCredentials>
<pinCredUserMustChange>false</pinCredUserMustChange>
</pinCredentials>
</axl:updateUser>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
