Error Appearing in logs of a Cisco WS-C3850-24P Version 16.6.7 - %IOSXE-4-PLATFORM: Switch 1 R0/0: kernel: EDAC MC0:

[MackensonE]

Hello everyone,

We are having trouble with a Cisco WS-C3850-24P running version 16.6.7, rebooting itself several times and sending this logs:

%IOSXE-4-PLATFORM: Switch 1 R0/0: kernel: EDAC MC0: 1 CE DIMM 0 rank 0 bank 7 row 56455 col 7348 on any memory ( page:0x0 offset:0x0 grain:0 syndrome:0x0)

And the last reload reason says: Reload reason content is absent

System returned to ROM by Reload reason content is absent
System restarted at 14:52:04 gmt Mon Oct 26 2020
System image file is "flash:packages.conf"
Last reload reason: Reload reason content is absent

Any solution?

I think its a bug, but dont find enough information about it.

Thank you in advance for your help. 

[Leo Laohoo]

Post the complete output to the following commands: 

sh log on switch act uptime detail
dir crashinfo: 
dir crashinfo:/tracelogs

[MackensonE]

Complete outputs

#sh log on switch act uptime detail
--------------------------------------------------------------------------------
UPTIME SUMMARY INFORMATION
--------------------------------------------------------------------------------
First customer power on : 08/23/2018 16:13:37
Total uptime : 0 years 9 weeks 4 days 6 hours 50 minutes
Total downtime : 1 years 51 weeks 5 days 22 hours 51 minutes
Number of resets : 11
Number of slot changes : 0
Current reset reason : Reload reason content is absent
Current reset timestamp : 10/26/2020 20:51:23
Current slot : 255
Chassis type : 0
Current uptime : 0 years 0 weeks 0 days 1 hours 5 minutes
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
UPTIME CONTINUOUS INFORMATION
--------------------------------------------------------------------------------
Time Stamp | Reset | Uptime
MM/DD/YYYY HH:MM:SS | Reason | years weeks days hours minutes
--------------------------------------------------------------------------------
08/23/2018 16:13:37 Reload 0 0 0 0 0
08/23/2018 16:23:29 Reload 0 0 0 0 5
08/23/2018 16:32:53 Reload 0 0 0 0 5
09/25/2018 21:39:14 Reload 0 0 0 0 0
08/20/2020 20:47:03 Reload 0 0 0 17 50
09/12/2020 15:30:03 Reload 0 3 1 16 5
10/24/2020 08:33:07 Reload reason content is absent 0 5 6 16 5
10/25/2020 17:07:18 Reload reason content is absent 0 0 1 8 5
10/26/2020 12:09:05 Critical process platform_mgr fau 0 0 0 15 5
10/26/2020 13:22:05 Reload reason content is absent 0 0 0 1 5
10/26/2020 18:43:54 Critical process fman_fp_image fa 0 0 0 0 0
10/26/2020 20:51:23 Reload reason content is absent 0 0 0 1 5
--------------------------------------------------------------------------------

dir crashinfo:
Directory of crashinfo:/

16321 drwx 15360 Oct 26 2020 15:52:36 -06:00 tracelogs
11 -rw- 0 Aug 23 2018 11:30:28 -05:00 koops.dat
53041 drwx 1024 Aug 23 2018 11:35:43 -05:00 ap_crash
12 -rw- 0 Jul 29 2019 04:55:13 -05:00 cilogs
13 -rw- 816 Aug 20 2020 15:32:28 -05:00 last_systemreport_log
14 -rw- 13465183 Oct 24 2020 03:29:20 -05:00 system-report_1_20201024-022904-gmt.tar.gz
15 -rw- 10085006 Oct 25 2020 11:03:33 -06:00 system-report_1_20201025-110318-gmt.tar.gz
16 -rw- 9230965 Oct 26 2020 07:18:23 -06:00 system-report_1_20201026-071819-gmt.tar.gz
17 -rw- 8684642 Oct 26 2020 14:47:39 -06:00 system-report_1_20201026-144735-gmt.tar.gz

dir crashinfo:/tracelogs
Directory of crashinfo:/tracelogs/

16473 -rwx 48839 Oct 26 2020 15:51:47 -06:00 IOSRP_R0-0.32149_0.20201026205202.bin.gz
16326 -rwx 1732 Oct 26 2020 14:49:58 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12584_0.20201026204957.bin.gz
16327 -rwx 1550 Oct 26 2020 14:49:59 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12584_1.20201026204959.bin.gz
16328 -rwx 382 Oct 26 2020 14:49:33 -06:00 binos_R0-0.4523_0.20201026204933.bin.gz
16340 -rwx 1638 Oct 26 2020 14:49:46 -06:00 flashutil_R0-0.9851_0.20201026204946.bin.gz
16341 -rwx 1650 Oct 26 2020 14:49:46 -06:00 flashutil_R0-0.9880_0.20201026204946.bin.gz
16342 -rwx 1636 Oct 26 2020 14:49:46 -06:00 flashutil_R0-0.9913_0.20201026204946.bin.gz
16343 -rwx 546 Oct 26 2020 14:49:52 -06:00 inst_issu_check_R0-0.11812_0.20201026204952.bin.gz
16344 -rwx 404 Oct 26 2020 14:49:34 -06:00 inst_publish_retrieve_sw_sets_R0-0.4936_0.20201026204934.bin.gz
16453 -rwx 394 Oct 26 2020 14:49:38 -06:00 inst_rollback_timer_R0-0.6160_0.20201026204938.bin.gz
16454 -rwx 687 Oct 26 2020 14:49:22 -06:00 install_engine_R0-0.1285_0.20201026204922.bin.gz
16460 -rwx 903 Oct 26 2020 14:50:01 -06:00 reflector_R0-0.4053_0.20201026204931.bin.gz
16462 -rwx 722 Oct 26 2020 14:49:33 -06:00 tdl_boottime_R0-0.4692_0.20201026204933.bin.gz
16463 -rwx 1502 Oct 26 2020 14:50:38 -06:00 droputil_R0-0.4059_0.20201026204931.bin.gz
16464 -rwx 1556 Oct 26 2020 14:50:25 -06:00 run_ioxn_secure_dir_sh_pmanlog_R0-0.19597_0.20201026205022.bin.gz
16465 -rwx 1469 Oct 26 2020 14:51:19 -06:00 reflector_R0-0.4053_1.20201026205052.bin.gz
16388 -rwx 3995 Oct 25 2020 11:08:35 -06:00 dbm_R0-0.31078_0.20201025170834.bin.gz
16445 -rwx 403 Oct 26 2020 07:20:17 -06:00 inst_publish_retrieve_sw_sets_R0-0.4918_0.20201026132017.bin.gz
16376 -rwx 1640 Oct 26 2020 02:31:33 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12571_2.20201025170555.bin.gz
16484 -rwx 33769 Oct 26 2020 07:36:19 -06:00 fed_F0-0.18713_2.20201026133230.bin.gz
16475 -rwx 1513 Oct 26 2020 07:22:32 -06:00 plogd_pmanlog_F0-0.28599_0.20201026132211.bin.gz
16451 -rwx 1454 Oct 26 2020 07:22:02 -06:00 reflector_R0-0.4038_1.20201026132135.bin.gz
16378 -rwx 1693 Oct 25 2020 11:05:54 -06:00 auto_upgrade_server_pmanlog_R0-0.12901_0.20201025170553.bin.gz
16466 -rwx 1874 Oct 26 2020 14:50:47 -06:00 bt_logger_R0-0.13941_0.20201026205037.bin.gz
16497 -rwx 1089 Oct 26 2020 07:51:13 -06:00 epc_ws_liaison_F0-0.25052_12.20201026135013.bin.gz
16333 -rwx 692 Oct 25 2020 11:05:17 -06:00 install_engine_R0-0.1267_0.20201025170517.bin.gz
16339 -rwx 1872 Oct 25 2020 11:06:41 -06:00 bt_logger_R0-0.13931_0.20201025170631.bin.gz
16382 -rwx 1739 Oct 26 2020 02:33:18 -06:00 btrace_rotate_sh_R0-0.7762_0.20201026083318.bin.gz
16468 -rwx 477 Oct 26 2020 14:52:45 -06:00 cfgwr_R0-0.5856_0.20201026205245.bin.gz
16505 -rwx 1082 Oct 26 2020 08:00:33 -06:00 epc_ws_liaison_F0-0.25052_16.20201026135933.bin.gz
16469 -rwx 476 Oct 26 2020 14:52:45 -06:00 cfgwr_R0-0.5870_0.20201026205245.bin.gz
16479 -rwx 471 Oct 26 2020 14:52:45 -06:00 cfgwr_R0-0.5888_0.20201026205245.bin.gz
16502 -rwx 30450 Oct 26 2020 07:58:05 -06:00 fed_F0-0.18713_9.20201026135506.bin.gz
16375 -rwx 734 Oct 26 2020 02:31:25 -06:00 auto_upgrade_client_R0-0.14198_1.20201026083125.bin.gz
16480 -rwx 476 Oct 26 2020 14:52:45 -06:00 cfgwr_R0-0.5904_0.20201026205245.bin.gz
16389 -rwx 1918 Oct 26 2020 02:31:32 -06:00 dbm_pmanlog_R0-0.30531_0.20201025170729.bin.gz
16431 -rwx 1697 Oct 25 2020 11:08:07 -06:00 smd_pmanlog_R0-0.2333_0.20201025170803.bin.gz
16503 -rwx 1080 Oct 26 2020 07:58:13 -06:00 epc_ws_liaison_F0-0.25052_15.20201026135713.bin.gz
16406 -rwx 2630 Oct 26 2020 02:31:25 -06:00 ncd_R0-0.18058_0.20201025170608.bin.gz
16470 -rwx 477 Oct 26 2020 07:23:28 -06:00 cfgwr_R0-0.5629_0.20201026132328.bin.gz
16380 -rwx 1680 Oct 26 2020 02:31:33 -06:00 bt_logger_pmanlog_R0-0.13223_0.20201025170553.bin.gz
16371 -rwx 2400 Oct 26 2020 02:31:25 -06:00 platform_mgr_pmanlog_R0-0.18814_0.20201025170611.bin.gz
16366 -rwx 36698 Oct 26 2020 00:51:51 -06:00 IOSRP_R0-0.32072_14.20201026054436.bin.gz
16481 -rwx 35391 Oct 26 2020 07:32:29 -06:00 fed_F0-0.18713_1.20201026132813.bin.gz
16390 -rwx 1010 Oct 25 2020 11:08:42 -06:00 droputil_R0-0.4023_1.20201025170726.bin.gz
16494 -rwx 32135 Oct 26 2020 07:49:01 -06:00 fed_F0-0.18713_6.20201026134601.bin.gz
16335 -rwx 714 Oct 25 2020 11:05:29 -06:00 tdl_boottime_R0-0.4679_0.20201025170529.bin.gz
16476 -rwx 11490 Oct 26 2020 07:24:11 -06:00 pvp_R0-0.12103_0.20201026132037.bin.gz
16482 -rwx 478 Oct 26 2020 14:52:46 -06:00 cfgwr_R0-0.5922_0.20201026205246.bin.gz
16483 -rwx 1942 Oct 26 2020 14:52:27 -06:00 plogd_R0-0.1062_0.20201026205223.bin.gz
16485 -rwx 1593 Oct 26 2020 14:51:51 -06:00 epc_ws_liaison_F0-0.25079_0.20201026205131.bin.gz
16336 -rwx 1521 Oct 25 2020 11:06:32 -06:00 droputil_R0-0.4023_0.20201025170526.bin.gz
16430 -rwx 8751 Oct 25 2020 11:09:04 -06:00 smd_R0-0.2807_0.20201025170902.bin.gz
16358 -rwx 35598 Oct 25 2020 17:09:25 -06:00 IOSRP_R0-0.32072_8.20201025221647.bin.gz
16488 -rwx 683 Oct 26 2020 14:51:48 -06:00 plogd_F0-0.29044_0.20201026205148.bin.gz
16444 -rwx 545 Oct 26 2020 07:20:35 -06:00 inst_issu_check_R0-0.11795_0.20201026132035.bin.gz
16487 -rwx 33241 Oct 26 2020 07:39:38 -06:00 fed_F0-0.18713_3.20201026133620.bin.gz
16467 -rwx 2321 Oct 26 2020 02:38:28 -06:00 btrace_rotate_sh_F0-0.18647_0.20201025170611.bin.gz
16441 -rwx 1650 Oct 26 2020 07:20:29 -06:00 flashutil_R0-0.9872_0.20201026132029.bin.gz
16450 -rwx 1514 Oct 26 2020 07:21:20 -06:00 droputil_R0-0.4058_0.20201026132014.bin.gz
16387 -rwx 1913 Oct 26 2020 02:31:32 -06:00 cmm_pmanlog_R0-0.29923_0.20201025170728.bin.gz
16363 -rwx 37096 Oct 25 2020 22:33:26 -06:00 IOSRP_R0-0.32072_12.20201026031423.bin.gz
16367 -rwx 36806 Oct 26 2020 01:54:44 -06:00 IOSRP_R0-0.32072_15.20201026065217.bin.gz
16422 -rwx 1029 Oct 25 2020 11:08:42 -06:00 reflector_R0-0.4068_2.20201025170726.bin.gz
16439 -rwx 382 Oct 26 2020 07:20:16 -06:00 binos_R0-0.4501_0.20201026132016.bin.gz
16394 -rwx 2019 Oct 26 2020 02:31:32 -06:00 fman_rp_pmanlog_R0-0.30977_0.20201025170732.bin.gz
16456 -rwx 1869 Oct 26 2020 07:21:31 -06:00 bt_logger_R0-0.13923_0.20201026132121.bin.gz
16490 -rwx 1528 Oct 26 2020 14:51:48 -06:00 plogd_pmanlog_F0-0.28615_0.20201026205128.bin.gz
16491 -rwx 11518 Oct 26 2020 14:53:27 -06:00 pvp_R0-0.12120_0.20201026204954.bin.gz
16499 -rwx 31626 Oct 26 2020 07:55:05 -06:00 fed_F0-0.18713_8.20201026135205.bin.gz
16357 -rwx 35394 Oct 25 2020 16:16:20 -06:00 IOSRP_R0-0.32072_7.20201025213202.bin.gz
16346 -rwx 1720 Oct 26 2020 07:20:41 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12571_0.20201026132040.bin.gz
16412 -rwx 369 Oct 25 2020 11:05:26 -06:00 oom_R0-0.3896_0.20201025170526.bin.gz
16506 -rwx 28626 Oct 26 2020 08:04:01 -06:00 fed_F0-0.18713_11.20201026140106.bin.gz
16458 -rwx 478 Oct 26 2020 07:23:28 -06:00 cfgwr_R0-0.5586_0.20201026132328.bin.gz
16330 -rw- 11 Oct 15 2020 18:31:10 -05:00 timestamp
16500 -rwx 24319 Oct 26 2020 07:56:45 -06:00 fman_fp_F0-0.28771_1.20201026133906.bin.gz
16351 -rwx 34612 Oct 25 2020 12:15:19 -06:00 IOSRP_R0-0.32072_1.20201025173848.bin.gz
16429 -rwx 1975 Oct 25 2020 11:08:05 -06:00 smand_pmanlog_R0-0.2092_0.20201025170801.bin.gz
16384 -rwx 3411 Oct 25 2020 11:08:51 -06:00 cli_agent_R0-0.30476_0.20201025170829.bin.gz
16368 -rwx 34575 Oct 26 2020 02:23:51 -06:00 IOSRP_R0-0.32072_16.20201026075456.bin.gz
16432 -rwx 1520 Oct 25 2020 11:06:25 -06:00 sort_files_by_inode_sh_pmanlog_R0-0.20480_0.20201025170621.bin.gz
16413 -rwx 389 Oct 25 2020 11:06:17 -06:00 periodic_R0-0.19550_0.20201025170617.bin.gz
16448 -rwx 891 Oct 26 2020 07:20:45 -06:00 reflector_R0-0.4038_0.20201026132014.bin.gz
16398 -rwx 379 Oct 25 2020 11:05:28 -06:00 iptbl_R0-0.4398_0.20201025170528.bin.gz
16428 -rwx 5765 Oct 25 2020 11:09:24 -06:00 smand_R0-0.2654_0.20201025170835.bin.gz
16355 -rwx 34770 Oct 25 2020 14:52:39 -06:00 IOSRP_R0-0.32072_5.20201025201403.bin.gz
16386 -rwx 1565 Oct 25 2020 11:08:34 -06:00 cmm_R0-0.30615_0.20201025170754.bin.gz
16495 -rwx 1082 Oct 26 2020 07:48:53 -06:00 epc_ws_liaison_F0-0.25052_11.20201026134753.bin.gz
16361 -rwx 37074 Oct 25 2020 19:54:27 -06:00 IOSRP_R0-0.32072_10.20201026002423.bin.gz
16372 -rwx 11441 Oct 26 2020 02:31:03 -06:00 fed_F0-0.18739_1.20201026050726.bin.gz
16461 -rwx 24490 Oct 26 2020 03:20:33 -06:00 fman_fp_F0-0.28677_2.20201026090256.bin.gz
16349 -rwx 11456 Oct 25 2020 11:09:22 -06:00 pvp_R0-0.12103_0.20201025170549.bin.gz
16438 -rwx 1543 Oct 26 2020 07:20:42 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12571_1.20201026132042.bin.gz
16324 -rwx 1528 Oct 25 2020 11:05:55 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12571_1.20201025170555.bin.gz
16440 -rwx 1636 Oct 26 2020 07:20:29 -06:00 flashutil_R0-0.9844_0.20201026132029.bin.gz
16418 -rwx 1689 Oct 25 2020 11:08:32 -06:00 psd_R0-0.1239_0.20201025170822.bin.gz
16402 -rwx 12138 Oct 25 2020 11:08:40 -06:00 linux_iosd_image_pmanlog_R0-0.31691_0.20201025170737.bin.gz
16334 -rwx 896 Oct 25 2020 11:05:57 -06:00 reflector_R0-0.4068_0.20201025170527.bin.gz
16397 -rwx 393 Oct 25 2020 11:05:44 -06:00 inst_rollback_timer_R0-0.11266_0.20201025170544.bin.gz
16331 -rwx 404 Oct 25 2020 11:05:30 -06:00 inst_publish_retrieve_sw_sets_R0-0.4923_0.20201025170530.bin.gz
16403 -rwx 2822 Oct 25 2020 11:09:22 -06:00 lman_R0-0.16391_0.20201025170632.bin.gz
16391 -rwx 673 Oct 26 2020 02:33:16 -06:00 flashutil_R0-0.7530_0.20201026083316.bin.gz
16472 -rwx 1875 Oct 26 2020 07:23:09 -06:00 plogd_R0-0.1046_0.20201026132305.bin.gz
16379 -rwx 1080 Oct 26 2020 02:31:31 -06:00 bt_logger_R0-0.13931_1.20201025170811.bin.gz
16385 -rwx 1932 Oct 26 2020 02:31:32 -06:00 cli_agent_pmanlog_R0-0.29546_0.20201025170727.bin.gz
16434 -rwx 5418 Oct 25 2020 11:09:18 -06:00 stack_mgr_R0-0.21357_0.20201025170648.bin.gz
16493 -rwx 1089 Oct 26 2020 07:46:33 -06:00 epc_ws_liaison_F0-0.25052_10.20201026134533.bin.gz
16337 -rwx 1451 Oct 25 2020 11:07:14 -06:00 reflector_R0-0.4068_1.20201025170647.bin.gz
16408 -rwx 1720 Oct 25 2020 11:10:24 -06:00 nginx_R0-0.20563_0.20201025171014.bin.gz
16407 -rwx 3244 Oct 26 2020 02:31:32 -06:00 ncd_sh_pmanlog_R0-0.16082_0.20201025170601.bin.gz
16443 -rwx 27742 Oct 26 2020 02:45:01 -06:00 fman_fp_F0-0.28677_0.20201025170749.bin.gz
16427 -rwx 2507 Oct 26 2020 02:31:32 -06:00 sif_mgr_pmanlog_R0-0.20044_0.20201025170619.bin.gz
16338 -rwx 1569 Oct 25 2020 11:06:20 -06:00 run_ioxn_secure_dir_sh_pmanlog_R0-0.19602_0.20201025170617.bin.gz
16362 -rwx 37284 Oct 25 2020 21:13:44 -06:00 IOSRP_R0-0.32072_11.20201026015500.bin.gz
16360 -rwx 36951 Oct 25 2020 18:23:16 -06:00 IOSRP_R0-0.32072_9.20201025230946.bin.gz
16424 -rwx 2024 Oct 25 2020 11:07:58 -06:00 repm_pmanlog_R0-0.1407_0.20201025170755.bin.gz
16449 -rwx 716 Oct 26 2020 07:20:16 -06:00 tdl_boottime_R0-0.4670_0.20201026132016.bin.gz
16348 -rwx 1527 Oct 25 2020 11:07:44 -06:00 plogd_pmanlog_F0-0.28444_0.20201025170723.bin.gz
16416 -rwx 1676 Oct 26 2020 02:31:31 -06:00 plogd_pmanlog_R0-0.513_0.20201025170749.bin.gz
16474 -rwx 683 Oct 26 2020 07:22:32 -06:00 plogd_F0-0.28988_0.20201026132232.bin.gz
16354 -rwx 35302 Oct 25 2020 14:13:43 -06:00 IOSRP_R0-0.32072_4.20201025193233.bin.gz
16329 -rwx 546 Oct 25 2020 11:05:47 -06:00 inst_issu_check_R0-0.11795_0.20201025170547.bin.gz
16353 -rwx 34961 Oct 25 2020 13:32:11 -06:00 IOSRP_R0-0.32072_3.20201025185431.bin.gz
16507 -rwx 1088 Oct 26 2020 08:02:53 -06:00 epc_ws_liaison_F0-0.25052_17.20201026140153.bin.gz
16322 -rwx 1732 Oct 25 2020 11:05:53 -06:00 auto_upgrade_client_sh_pmanlog_R0-0.12571_0.20201025170552.bin.gz
16419 -rwx 1687 Oct 25 2020 11:07:54 -06:00 psd_pmanlog_R0-0.826_0.20201025170751.bin.gz
16452 -rwx 24425 Oct 26 2020 03:02:48 -06:00 fman_fp_F0-0.28677_1.20201026084510.bin.gz
16420 -rwx 1044 Oct 25 2020 11:05:48 -06:00 psvp_R0-0.11973_0.20201025170548.bin.gz
16374 -rwx 11902 Oct 26 2020 02:31:30 -06:00 IOSRP_R0-0.32072_17.20201026082402.bin.gz
16345 -rwx 1781 Oct 25 2020 11:08:23 -06:00 plogd_R0-0.1024_0.20201025170822.bin.gz
16332 -rwx 395 Oct 25 2020 11:05:33 -06:00 inst_rollback_timer_R0-0.6141_0.20201025170533.bin.gz
16381 -rwx 2814 Oct 26 2020 02:31:25 -06:00 btrace_rotate_sh_R0-0.14745_0.20201025170557.bin.gz
16423 -rwx 5105 Oct 25 2020 11:08:56 -06:00 repm_R0-0.1761_0.20201025170826.bin.gz
16410 -rwx 1653 Oct 25 2020 11:06:42 -06:00 nif_mgr_R0-0.18592_0.20201025170642.bin.gz
16498 -rwx 1080 Oct 26 2020 07:53:33 -06:00 epc_ws_liaison_F0-0.25052_13.20201026135233.bin.gz
16359 -rwx 61691 Oct 25 2020 18:15:37 -06:00 sec_key_agent_R0-0.15885_0.20201025170628.bin.gz
16405 -rwx 1952 Oct 26 2020 02:31:32 -06:00 lman_pmanlog_R0-0.15654_0.20201025170559.bin.gz
16352 -rwx 34361 Oct 25 2020 12:54:14 -06:00 IOSRP_R0-0.32072_2.20201025181534.bin.gz
16356 -rwx 35111 Oct 25 2020 15:31:42 -06:00 IOSRP_R0-0.32072_6.20201025205259.bin.gz
16459 -rwx 477 Oct 26 2020 07:23:28 -06:00 cfgwr_R0-0.5610_0.20201026132328.bin.gz
16325 -rwx 382 Oct 25 2020 11:05:28 -06:00 binos_R0-0.4491_0.20201025170528.bin.gz
16489 -rwx 32369 Oct 26 2020 07:42:54 -06:00 fed_F0-0.18713_4.20201026133940.bin.gz
16457 -rwx 477 Oct 26 2020 07:23:28 -06:00 cfgwr_R0-0.5572_0.20201026132328.bin.gz
16425 -rwx 50946 Oct 26 2020 02:30:55 -06:00 sec_key_agent_R0-0.15885_1.20201026001733.bin.gz
16411 -rwx 1635 Oct 26 2020 02:31:32 -06:00 nif_mgr_pmanlog_R0-0.17678_0.20201025170607.bin.gz
16393 -rwx 5175 Oct 25 2020 11:09:04 -06:00 fman_rp_R0-0.31366_0.20201025170806.bin.gz
16486 -rwx 27798 Oct 26 2020 07:38:57 -06:00 fman_fp_F0-0.28771_0.20201026132237.bin.gz
16496 -rwx 31182 Oct 26 2020 07:52:03 -06:00 fed_F0-0.18713_7.20201026134903.bin.gz
16377 -rwx 396 Oct 25 2020 11:05:54 -06:00 auto_upgrade_server_R0-0.13678_0.20201025170554.bin.gz
16492 -rwx 31903 Oct 26 2020 07:46:00 -06:00 fed_F0-0.18713_5.20201026134256.bin.gz
16504 -rwx 29774 Oct 26 2020 08:01:04 -06:00 fed_F0-0.18713_10.20201026135807.bin.gz
16436 -rwx 2804 Oct 25 2020 11:08:46 -06:00 tms_R0-0.3828_0.20201025170841.bin.gz
16409 -rwx 1975 Oct 26 2020 02:31:31 -06:00 nginx_pmanlog_R0-0.20163_0.20201025170958.bin.gz
16370 -rwx 6484 Oct 26 2020 01:12:19 -06:00 platform_mgr_R0-0.19365_0.20201025170655.bin.gz
16415 -rwx 1074 Oct 25 2020 11:09:12 -06:00 plogd_R0-0.1024_1.20201025170846.bin.gz
16400 -rwx 2862 Oct 26 2020 02:31:33 -06:00 issu_stack_sh_pmanlog_R0-0.14863_0.20201025170557.bin.gz
16365 -rwx 36689 Oct 25 2020 23:44:09 -06:00 IOSRP_R0-0.32072_13.20201026043359.bin.gz
16399 -rwx 1780 Oct 25 2020 11:07:20 -06:00 issu_stack_R0-0.16575_0.20201025170603.bin.gz
16417 -rw- 502 Oct 26 2020 14:47:44 -06:00 shutdown_rp0.log
16455 -rwx 1558 Oct 26 2020 07:21:08 -06:00 run_ioxn_secure_dir_sh_pmanlog_R0-0.19612_0.20201026132105.bin.gz
16392 -rwx 604 Oct 26 2020 02:33:16 -06:00 flashutil_R0-0.7534_0.20201026083316.bin.gz
16323 -r-x 19063 Oct 15 2020 18:31:10 -05:00 dmesg
16442 -rwx 1634 Oct 26 2020 07:20:29 -06:00 flashutil_R0-0.9907_0.20201026132029.bin.gz
16478 -rwx 46567 Oct 26 2020 07:28:11 -06:00 fed_F0-0.18713_0.20201026132147.bin.gz
16437 -rwx 1905 Oct 26 2020 02:31:31 -06:00 tms_pmanlog_R0-0.3335_0.20201025170814.bin.gz
16347 -rwx 686 Oct 25 2020 11:07:44 -06:00 plogd_F0-0.28851_0.20201025170744.bin.gz
16383 -rwx 1988 Oct 25 2020 11:05:56 -06:00 btrace_rotate_sh_pmanlog_R0-0.13633_0.20201025170554.bin.gz
16426 -rwx 5039 Oct 26 2020 02:31:32 -06:00 sif_mgr_R0-0.20819_0.20201025170657.bin.gz
16471 -rwx 474 Oct 26 2020 07:23:28 -06:00 cfgwr_R0-0.5652_0.20201026132328.bin.gz
16396 -rwx 1985 Oct 26 2020 02:33:17 -06:00 hman_pmanlog_R0-0.14351_0.20201025170556.bin.gz
16446 -rwx 394 Oct 26 2020 07:20:21 -06:00 inst_rollback_timer_R0-0.6165_0.20201026132021.bin.gz
16433 -rwx 1077 Oct 26 2020 02:31:32 -06:00 sort_files_by_inode_sh_pmanlog_R0-0.20480_1.20201026083132.bin.gz
16421 -rwx 6837 Oct 26 2020 02:33:09 -06:00 pvp_R0-0.12103_1.20201025170929.bin.gz
16395 -rwx 5755 Oct 26 2020 02:33:12 -06:00 hman_R0-0.15015_0.20201025170631.bin.gz
16435 -rwx 1862 Oct 26 2020 02:31:32 -06:00 stack_mgr_pmanlog_R0-0.20947_0.20201025170625.bin.gz
16401 -rwx 1689 Oct 26 2020 02:31:32 -06:00 keyman_pmanlog_R0-0.15186_0.20201025170558.bin.gz
16501 -rwx 1074 Oct 26 2020 07:55:53 -06:00 epc_ws_liaison_F0-0.25052_14.20201026135453.bin.gz
16364 -rwx 49650 Oct 25 2020 22:53:00 -06:00 fed_F0-0.18739_0.20201025170658.bin.gz
16373 -rwx 2287 Oct 26 2020 02:31:22 -06:00 fed_pmanlog_F0-0.17749_0.20201025170607.bin.gz
16414 -rwx 1736 Oct 26 2020 02:31:32 -06:00 periodic_sh_pmanlog_R0-0.18390_0.20201025170610.bin.gz
16369 -rwx 1561 Oct 25 2020 11:08:26 -06:00 auto_upgrade_client_R0-0.14198_0.20201025170556.bin.gz
16404 -rw- 201 Oct 26 2020 14:47:07 -06:00 shutdown_fp0.log
16350 -rwx 45711 Oct 25 2020 11:38:31 -06:00 IOSRP_R0-0.32072_0.20201025170759.bin.gz
16447 -rwx 689 Oct 26 2020 07:20:05 -06:00 install_engine_R0-0.1270_0.20201026132005.bin.gz

249872384 bytes total (191414272 bytes free)

[Leo Laohoo]

14 -rw- 13465183 Oct 24 2020 03:29:20 -05:00 system-report_1_20201024-022904-gmt.tar.gz
15 -rw- 10085006 Oct 25 2020 11:03:33 -06:00 system-report_1_20201025-110318-gmt.tar.gz
16 -rw- 9230965 Oct 26 2020 07:18:23 -06:00 system-report_1_20201026-071819-gmt.tar.gz
17 -rw- 8684642 Oct 26 2020 14:47:39 -06:00 system-report_1_20201026-144735-gmt.tar.gz

See these 4 files?  Raise a TAC Case, upload these files so TAC can verify if you are hitting CSCvn22162 or CSCvh11444.  Only TAC will be able to decipher them.  

10/24/2020 08:33:07 Reload reason content is absent 0 5 6 16 5
10/25/2020 17:07:18 Reload reason content is absent 0 0 1 8 5
10/26/2020 12:09:05 Critical process platform_mgr fau 0 0 0 15 5
10/26/2020 13:22:05 Reload reason content is absent 0 0 0 1 5
10/26/2020 18:43:54 Critical process fman_fp_image fa 0 0 0 0 0
10/26/2020 20:51:23 Reload reason content is absent 0 0 0 1 5

OBFL shows the appliance has crashed several times.  

Cisco IOS-XE (for both routers and switches) have several (as in affecting almost all firmware releases) known bugs about appliances unable to generate crashlogs.  

[MackensonE]

Thank you, I will check it with TAC.