01-30-2024 12:12 PM
CSCvd21686 - After UCM Upgrade, RTMT fails to collect the data, Error: AMC: data collector not ready"
I'm seeing a similar problem on a version 14 Cluster (6 nodes), but AMC service restart fails to resolve the issue.
02-10-2024 01:33 AM
Hi,
I have the same issue on 14.0.1.13900-155, did you manage to resolve the issue?
05-16-2024 06:46 PM
We encountered the same issue on CUCM 14.0.1.11005-1 with (2) servers in the cluster.
After rebooting the pub (no changes), the alert "RTMT fails to collect the data, Error: AMC: data collector not ready" shows up.
TAC recommended restarting the following services on the subscriber.
Cisco RIS Data Collector
Cisco AMC Service
This fixed the issue for us.
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