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Error during C3650 IOS installation

Gnapika
Frequent Visitor
Frequent Visitor

Hi,

 

I am trying to install Denali 16.3.7 on C3650-48PD switch stack (stack of 3 switches) and I see the below error while installation.

 

uswlm-stsw03#
uswlm-stsw03#
uswlm-stsw03#software install file flash:cat3k_caa-universalk9.16.03.07.SPA.bin new force
Preparing install operation ...
[3]: Copying software from active switch 3 to switches 1,2
[3]: Finished copying software to switches 1,2
[1 2 3]: Starting install operation
[1 2 3]: Expanding bundle flash:cat3k_caa-universalk9.16.03.07.SPA.bin
[1]: % Failed to expand flash:cat3k_caa-universalk9.16.03.07.SPA.bin. Operation aborted.
[2]: % Failed to expand flash:cat3k_caa-universalk9.16.03.07.SPA.bin. Operation aborted.
[3]: % Failed to expand flash:cat3k_caa-universalk9.16.03.07.SPA.bin. Operation aborted.
[1]: % Failed to extract consolidated content. Operation aborted.
[2]: % Failed to extract consolidated content. Operation aborted.
[3]: % Failed to extract consolidated content. Operation aborted.
[1]: % An internal error was encountered. Operation aborted.
[2]: % An internal error was encountered. Operation aborted.
[3]: % An internal error was encountered. Operation aborted.

uswlm-stsw03#

 

what might be the reason for this error? Please help me with this.

 

2 Replies 2

Seb Rupik
VIP Alumni
VIP Alumni

Is there enough free space on the flash of all three switches?

Leo Laohoo
Hall of Fame
Hall of Fame

@Gnapika wrote:

software install file flash:cat3k_caa-universalk9.16.03.07.SPA.bin new force 


Is the stack currently running on 16.X.X? 

If the answer is YES, then please read the Release Notes because the "software install" command has been changed.

Upgrading from Cisco IOS XE Denali 16.1.1 to 16.1.x, 16.2.x, or 16.3.x in Install Mode