Cisco Software and Licensing

Discussion and resources for Cisco Software, Enterprise Agreements, Smart licensing and Cisco License Central.
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Activity in Cisco Software and Licensing

Resolved! Packet Tracer 9.0 cannot open completed PKA files

Hoping someone can help me. I re-installed packet tracer 9.0 and now I cannot open completed PKA files.When I try and open them, packet tracer asks me for the User Profile (Name and E-Mail).  None of the completed network shows up. It seems that pack...

GC-Pat by Community Member
  • 243 Views
  • 3 replies
  • 0 Helpful votes

Resolved! File download

Hello,How can I download the firmware without support contract?I want this file, so I can "recycle" the product for personal use.Link: https://software.cisco.com/download/home/284366503/type/284180979/release/15.3.3-JF1 

NKCisco by Visitor
  • 8867 Views
  • 13 replies
  • 1 Helpful votes

Cisco 3560CG-8PC-S

Hello,I am looking for the latest software for Cisco 3560CG-8PC-S. Does anyone have anything? The image name is as follows: C3560c405ex-UNIVERSALK9-M. Unfortunately, it is no longer available on Cisco.  

Jan234 by Community Member
  • 1325 Views
  • 7 replies
  • 1 Helpful votes

Resolved! Upgrading ROMMON 1.1.13 to 1.1.15

Hi all,I have a used Cisco ASA 5516-X, and I want to upgrade the ROMMON from version 1.1.13 to 1.1.15. I know the ASA 5516-X reached EOL on August 30, 2026.Is there any way to legally download ROMMON 1.1.15 without having an active support contract, ...

dlsharpe by Community Member
  • 260 Views
  • 3 replies
  • 0 Helpful votes

Unable to get licenses issued

I have a client developing fusion reactor technology. They are well-funded, growing rapidly, and investing heavily in their IT infrastructure. I recommended Meraki as the strategic platform for their networking, both on-premises and for their HPC env...

wgrogowski by Community Member
  • 360 Views
  • 4 replies
  • 1 Helpful votes

ISR1100 support for INSTALL mode upgrades

Hi,has anyone been able to upgrade ISR1100 using the install mode? i tried to upgrade couple of devices and get the below error on all, was able to upgrade as bundle mode oksame file and verified the mdf5 is correct too. install_add_activate_commit: ...

Anup Hegde by Frequent Visitor
  • 872 Views
  • 15 replies
  • 0 Helpful votes

Smart Software Manager On-Prem 10 frontend failed

Hello everyone,Last week I updated from version 10-202606 to 10-202608. Since then, the frontend container won't start:"ssm_patch[37997]: Waiting for frontend container..."Restoring a backup also has the same problem.I also found this in the journal:...

Loebmann by Frequent Visitor
  • 257 Views
  • 1 replies
  • 0 Helpful votes

CSC-ERR-9999 after login cisco portal

Hello Team,i have created a new account on Cisco but when i try to login to https://software.cisco.com I get this error:Action already taken:-I will try using a different browser-I will try using incognito mode-I will try using a different device-I w...

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