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I cannot get agent call statistics

goaziz
Level 1
Level 1

I am using {url}/realtime/AgentCallLog/ API and I want to get statistics of agents by phone numbers, what's meant by this I want to get how much time agent spent on every phone.

I sent in the header Content-Type as application-json or xml but I did not get result in Postman. It is throwing unsupported media type. how can I solve this? or is there this kind of url or service?

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