Cisco Software and Licensing

From Purchase to Provision: Improved Smart Account Management

We know that when you invest in Cisco hardware, software, or SaaS, you want to put it to work immediately. This has been the focus of our journey to transform Smart Account management and we are excited to highlight several key enhancements made to ...

SRST_EP_SUB or SRST_E_EP

how to select SRST_EP_SUB or SRST_E_EP in cisco commerce estimates sys

Strengthening Security and Compliance for the Software Licensing Tool

As part of our ongoing commitment to maintaining a secure, compliant, and efficient digital environment, we are pleased to announce a key enhancement arriving in the June release: the modernization of access management for the Software Licensing Tool...

Introducing Our New Intelligent Knowledge Retrieval System

Streamlining Case Resolution: Introducing Our New Intelligent Knowledge Retrieval SystemWe are excited to announce an enhancement to our Support Team’s workflow with the implementation of a new AI-powered intelligent knowledge retrieval function with...

LiSA Now Integrated into Quicker and CSOne

We are excited to announce a significant enhancement to our support workflow. To improve efficiency and provide a more seamless support experience, the A.I. powered Licensing Support Accelerator (LiSA) is now integrated directly into the Quicker and ...

Cisco License On-Prem (CLP) is Now Available!

For organizations operating in high-security or air-gapped environments, the wait is over. We are proud to announce that Cisco License On-Prem (CLP) is officially live and ready for deployment. This modernized evolution of the legacy SSM On-Prem serv...

Resolved! IE3500 upgrade from Essentials to Advantage

Hi,Is it possible to upgrade IE-3500-8P3S-E to IE-3500-8P3S-A using an upgrade license?If yes, what is the SKU and where can I find the documentation?BRAndreas

Smart Software Manager (SSM) Upgrade to 8-202404 fails

ello,since I want to switch to the new version 10, the first step is to upgrade from 8-202402 to 8-202404. Unfortunately, the upgrade process fails because I receive a message in two places stating that more disk space is required under `/`. However,...

C9400 SUP-2XL 1G SFP Support

We're upgrading the sup modules on some of our 9400X's. We're going from SUP-1XL's to SUP-2XL's. I read in several places that the SUP-2XL should support 1G SFP's in the 25G ports, but that doesn't appear to be the case. We just installed 17.15.05,...

ISE 3.0 to 3.3 patch 11 upgade

Hello, I am starting the process of upgrading our ISE 3.0 environment. It looks like I cannot go directly to 3.4 so thinking 3.3 patch 11 be a good stepping point. I can then go from 3.3 to 3.4. Based upon what I am reading I need to use the upgrade ...

Laptop wireless adapter inactive & "DHCP faied. APIPA is being used"

Hi there! I have an assignment for school where I have to configure various devices in Packet Tracer but I am stuck on the laptop. When I turn on DHCP on the laptop, it says "DHCP failed. APIPA is being used." What does this mean? Also, when I go ont...

Error connecting to Ise Db using dataconnect

Hey, i am facing an error while trying to connect to ise db after enabling the data connect feature . The code is:dataconnect ,isepackage maindataconnect ,iseimport ( "database/sql" "fmt" "log" _ "github.com/sijms/go-ora/v2" // Oracle DB ...

Letting 3-Year DNA licenses expire for a 9800 WLC / 9120 APs

We have a 9800 WLC along with 2802 and 9120 APs that were purchased, connected, and licensed with the required DNA licenses approximately three years ago.We are allowing the DNA licenses to expire because we do not use any of the DNA features.Last ye...

Cisco USB Console Driver

I work in a secure facility and need to access a switch that does not have internet on the network. The only option I have to connect to the switch is a desktop computer and when plugged to the switch the device manager says the device is unknown. I'...

How can I get hands-on experience with CUCM as a student?

I m a cybersecurity student with an interest in VoIP and Cisco collaboration technologies. I currently have two Cisco 7975 IP phones and a Cisco ISR 4331 running CME, and I ve been using this setup to learn the basics of call control and SIP. I m ver...