Hello Team,
Good Day !!!
I have initiated chat from my custom page i am able to submit it to social miner.
In finesse i am getting chat also and could reply but message is not going to my custom application.
As per the development guide I am following every step but not able to get the events back from the URL :-
https://<socialminer_ip>/ccp/chat?eventid=0&all=false&_=1588586140566
i am getting the following error:-
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><apiErrors><apiError><errorMessage>no user found for the current session id: 9856695B7877CDB5FCE593B70374B46A</error Message><error Type>not Found</errorType></apiError></apiErrors>"
Please help to solve this so that i could chat from my custom application to finesse Agent. By the means of UCCX web chat API's.
Regards,
Kirti Kumar
