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UCCX Web Chat

Hello Team,

 

Good Day !!!

I have initiated chat from my custom page i am able to submit it to social miner.

In finesse i am getting chat also and could reply but message is not going to my custom application.

 

As per the development guide I am following every step but not able to get the events back from the URL :-

https://<socialminer_ip>/ccp/chat?eventid=0&all=false&_=1588586140566 

 

i am getting the following error:-

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><apiErrors><apiError><errorMessage>no user found for the current session id: 9856695B7877CDB5FCE593B70374B46A</error Message><error Type>not Found</errorType></apiError></apiErrors>"

 

Please help to solve this so that i could chat from my custom application to finesse Agent. By the means of UCCX web chat API's.

 

Regards,

Kirti Kumar

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