Hello team
I have a problem when i try to update a SWs C3850-24XU 03.07.04E --> 16.09.03
Switch
Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 38 WS-C3850-24XU 03.07.04E cat3k_caa-universalk9 INSTALL
2 38 WS-C3850-24XU 03.07.04E cat3k_caa-universalk9 INSTALL
I wrote the next commands but i didn't have successfull update
SW#software install file flash:/cat3k_caa-universalk9.16.09.03.SPA.bin switch 1-2 verbose new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash:/cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
SW#software install file flash:cat3k_caa-universalk9.16.09.03.SPA.bin switch 1-2 verbose new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash:/cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
SW#software install file flash-1:/cat3k_caa-universalk9.16.09.03.SPA.bin switch 1-2 verbose new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash-1:/cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
SW#software install file flash-1:cat3k_caa-universalk9.16.09.03.SPA.bin switch 1-2 verbose new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash-1:cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
SW#software install file flash-1:/cat3k_caa-universalk9.16.09.03.SPA.bin switch 1-2 verbose new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash-2:/cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
SW#software install file flash-2:cat3k_caa-universalk9.16.09.03.SPA.bin switch 1-2 verbose new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash-2:cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
SW#software install file flash:cat3k_caa-universalk9.16.09.03.SPA.bin new force
Preparing install operation ...
[1]: % Failed to determine package type for file flash:cat3k_caa-universalk9.16.09.03.SPA.bin, operation aborted
I read this page and i follow the steps but i have the same problem.
https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst3850/software/release/16-9/release_notes/ol-16-9-3850.html?referring_site=RE&pos=1&page=https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst3850/software/release/16-9/configuration_gui...
How can I do to fix this problem?
Thanks for your attention.
