Cisco's online user group program. Where customers connect with Cisco.
Cisco Customer Connection enables customers to interact directly with Cisco product teams and thousands of peer experts worldwide through our members-only community and programs. As a Cisco customer, you'll have opportunities to discuss product roadmaps, influence product direction, participate in early adopter trials, get advice and share your expertise around Cisco technologies.
> Take a look at all the benefits.
Private Communities to Engage with Peers and Cisco Interact and share your knowledge with other members and Cisco experts. Participate in exclusive programs, product trials, and events.
Monthly Technical and Roadmap Briefings Monthly briefings covering Cisco Collaboration, Network Architecture, Security and Data Center solutions, product roadmaps, and technical topics requested by members. These Cisco Webex virtual meetings enable interactive discussions and Q&A.
Early Adopter, Beta and Early Field Trial Opportunities The Customer Connection program is your avenue to participate in pre-release product trials. Be part of cutting edge technology by partnering with Cisco to make better products for you.
Advisory Groups Influence Product Direction Participate in small advisory groups that work closely with Cisco product, user experience, and documentation teams.
Member Resources The private member community highlights resources to help you stay up-to-date and manage your Cisco Collaboration, Enterprise Networks, Security and Data Center solutions. Check the community often to learn about new resources.
What's Happening in the Customer Connection Program
Exclusive Access to Roadmap Briefings and Cisco Live Meet the Engineer Meetings
June 10: Phones, Headsets and Webex Video Devices (Desk, Room, Board)
June 11: Control Hub Analytics and Diagnostics
June 16: Cloud Calling Solutions
June 16: Webex Meetings and Teams
June 17: On-premise UC infrastructure (CUCM, Jabber & CMS)
June 22: Cisco Webex Contact Center
June 23: Cisco Cloud Webex Contact Center Enterprise and Contact Center Enterprise
New Options for Webex European Data Residency
Virtual Spaces Using Webex Teams
May 27: Cisco DNA Spaces & Catalyst 9600 Switches
May 28: Wireless Management for Small Businesses
June 8: Zero-Trust for Workplace
June 8: Cisco Catalyst 9000 Series Switches
June 8: Cisco DNA Center
June 10: Wireless and DNA Spaces
Trustworthy Systems – Trusting your Network Infrastructure
Cisco DNA: How to Best Drive Assurance and Analytics for your IBN Network
June 11: Cisco ISE Innovations
June 12: Cisco Security Analytics and Logging (CSAL)
June 15: Network Security Firewall
June 15: Cisco Stealthwatch
June 17: Cisco Email Security and Cloud Mailbox Defense
June 17: Cisco Umbrella
June 18: Cisco Web Security Appliance
June 18: Cisco SecureX
Simplify your security using SecureX
Cisco Threat Response
June 9: Cisco Unified Computing System (UCS) and Cisco Intersight
June 11: Cisco Hyperconverged Infrastructure
June 12: Nexus Switching Hardware
June 15: Data Center Automation - ACI, DCNM, Day 2 Operations Software
My Cisco Entitlements
Cisco Intersight Innovations
Early Adopter Trials
Jabber for Windows
Jabber for Mac
Jabber for Android
Jabber for iOS
Jabber for Softphone for VDI
Webex Teams for Windows
Webex Teams for Mac
Webex Teams for iOS
Webex Teams for Android
Webex Teams for VDI
Product Enhancement Ideas
Your direct connection to Cisco product teams!
Submit your product enhancement ideas.
Vote on ideas from other Customer Connection members.
What Members Have To Say
Eric Pedersen — “The CCP briefings and roadmap sessions have been very valuable for us to plan our product deployments and purchases.”
Johannes Neubecker — “Be able to communicate product enhancement ideas and see how incredibly different the requirements are for other customers. This broadens the horizon and allows to contribute and benefit.”