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150,501 Solutions

Customer Connection


CCP_logo.png      Cisco's online customer user group. Welcome to the inner circle!

Cisco announces many new innovations to its portfolio

Check out the deep-dive briefings for the latest details

Cisco Customer Connection enables customers to interact directly with Cisco product teams and thousands of peer experts worldwide through our members-only community and programs. As a Cisco customer, you'll have opportunities to discuss product roadmaps, influence product direction, participate in early adopter trials, get advice and share your expertise around Cisco technologies.
  • Private Communities to Engage with Peers and Cisco
    Interact and share your knowledge with other members and Cisco experts. Participate in exclusive programs, product trials, and events.
  • Monthly Technical and Roadmap Briefings 
    Monthly briefings covering Cisco Collaboration, Network Architecture, Security and Data Center solutions, product roadmaps, and technical topics requested by members. These Cisco Webex virtual meetings enable interactive discussions and Q&A.
  • Early Adopter, Beta and Early Field Trial Opportunities
    The Customer Connection program is your avenue to participate in pre-release product trials. Be part of cutting edge technology by partnering with Cisco to make better products for you.
  • Advisory Groups Influence Product Direction
    Participate in small advisory groups that work closely with Cisco product, user experience, and documentation teams.
  • Member Resources
    The private member community highlights resources to help you stay up-to-date and manage your Cisco Collaboration, Enterprise Networks, Security and Data Center solutions. Check the community often to learn about new resources.

What's Happening in the Customer Connection Program


Upcoming Briefings:

  • November 8: What's New with Webex Meetings
  • November 15: Enabling the New Huddle Workstyle
  • December 6: Jabber 12.5 Preview and Roadmap
  • December 13: Cisco Unified Communications Manager Collaboration Systems Release 12.5

Latest Replays:

  • Cisco Webex Teams Security and Compliance Capabilities Update
  • New Cisco Webex Video Devices for Your Large Collaboration Rooms
  • Maximize the Power of Cisco Webex with Webex Edge

Enterprise Networks

Upcoming Briefings:

  • November 20: SD-WAN Security
  • November 27: Next Generation Wireless Controller
  • December 5: Cisco SD-WAN Cloud OnRamp Innovations
  • December 11:  Enterprise Routing Update and Futures

Latest Replays:

  • DNA Center 2.1 Deep Dive
  • Upcoming Cisco SD-WAN Innovations


  • November 28: Cisco Threat Response
  • December 4: Cisco Email Security Updates

Latest Replays:

  • Next Generation IPS

Data Center

  • New briefings coming soon

Latest Replays:

  • Cisco UCS Next Gen Fabric Interconnect and Virtual Interface Card Overview
  • Cisco Intersight - Update and Essentials Overview
  • Cisco HyperFlex Multicloud Platform
  • Tetration and Stealthwatch


Early Adopter & Beta Trials


  • Cisco Jabber 12.0 for Windows, Mac, iOS, Android
  • CIsco Virtual Chat Assistant



  • Identity Services Engine (ISE) 2.5

Product Enhancement Ideas

Your direct connection to Cisco product teams!

Submit your product enhancement ideas.

Vote on ideas from other Customer Connection members.


What Members Have To Say
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Eric Pedersen — “The CCP briefings and roadmap sessions have been very valuable for us to plan our product deployments and purchases.”
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Johannes Neubecker — “Be able to communicate product enhancement ideas and see how incredibly different the requirements are for other customers. This broadens the horizon and allows to contribute and benefit.”
Community News
Be the first to know about Cisco's new innovations in SD-WAN, Services, ISRs and Switching.
Learn more about the future of SD-WAN security in the Customer Connection.
See how Cisco technology is creating a world of potential. If you can imagine it, we'll build a bridge to get you there. #BetheBridge
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