Customer Connection

Cisco Customer Connection enables customers to interact directly with Cisco product teams and thousands of peer experts worldwide through our members-only community and programs. As a Cisco customer, you'll have opportunities to discuss product roadmaps, influence product direction, participate in early adopter trials, get advice and share your expertise around Cisco technologies.

> Take a look at all the benefits.

Private Communities to Engage with Peers and Cisco
Interact and share your knowledge with other members and Cisco experts. Participate in exclusive programs, product trials, and events.
Monthly Technical and Roadmap Briefings
Monthly briefings covering Cisco Collaboration, Network Architecture, Security and Data Center solutions, product roadmaps, and technical topics requested by members. These Cisco Webex virtual meetings enable interactive discussions and Q&A.
Early Adopter, Beta and Early Field Trial Opportunities
The Customer Connection program is your avenue to participate in pre-release product trials. Be part of cutting edge technology by partnering with Cisco to make better products for you.
Advisory Groups Influence Product Direction
Participate in small advisory groups that work closely with Cisco product, user experience, and documentation teams.
Member Resources
The private member community highlights resources to help you stay up-to-date and manage your Cisco Collaboration, Enterprise Networks, Security and Data Center solutions. Check the community often to learn about new resources.

What's Happening in the Customer Connection Program

Collaboration

Upcoming Briefings:

Cognitive Collaboration
Webex Teams

Latest Replays:

Cloud Analytics for On Premise UC
Webex Teams Security and Compliance
Project SAGE
TAC Connect

Networking

Upcoming Briefings:

My Cisco Entitlements
Smart Accounts/Smart Licensing
Machine Learning/Artificial Intelligence

Latest Replays:

Catalyst 9600 Update
Wi-Fi 6 and the Next Generation of Access
Project SAGE
Cisco Software Subscription Offer for Routing/SD-WAN

Security

Upcoming Briefings:

Cisco Defense Orchestrator Roadmap and Demo
What's New with Cisco Endpoint Security
Email Security Update - Release 13.0, x95 Hardware Upgrade, Global Data Centers
Cisco Threat Response Demo and Updates

Latest Replays:

Project SAGE
Achieving Operational Efficiency with Multi-Instance on Cisco Next Gen Firewall
New Cisco Umbrella Integrations
Next Generation IPS

Data Center

Upcoming Briefings:

My Cisco Entitlements

Latest Replays:

Project SAGE
Cisco Secure Data Center CVD Update
Cisco UCS Next Gen Fabric Interconnect and Virtual Interface Card Overview
Cisco Intersight - Update and Essentials Overview

Early Adopter Trials

Collaboration

Cisco TAC Connect
Jabber for Windows
Jabber for Mac
Jabber for Android
Jabber for iOS
Jabber for Softphone for VDI

Product Enhancement Ideas

Your direct connection to Cisco product teams!

Submit your product enhancement ideas.

Vote on ideas from other Customer Connection members.

What Members Have To Say

Eric Pedersen — “The CCP briefings and roadmap sessions have been very valuable for us to plan our product deployments and purchases.”

Johannes Neubecker — “Be able to communicate product enhancement ideas and see how incredibly different the requirements are for other customers. This broadens the horizon and allows to contribute and benefit.”

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