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170,819 Solutions

Customer Connection

Access to Cisco
Product Teams

Get the information you need to plan your technology strategy and influence Cisco's product direction. Product roadmaps and monthly briefings keep your business at the top of its game.

Beta and
Early Adopter Programs

Webex Beta and Security Early Adopter Programs let you be the first to try all the new features, provide input and get your company ready to deploy.


Let your voice be heard when you give feedback on the direction of Cisco products, services and digital experiences.

What's Happening in Customer Connection


webex_social.png  BETA PROGRAMS:

  • Preview the latest releases and provide your feedback.

Roadmap Briefings:

  • POSTPONED:  CSR 14 and Roadmap Updates

Technical Briefings:

  • November 10: Desktop Devices & Wearables

Archived Roadmaps & Briefings:

  • Cloud Migration Tools/APIs Update and Demo
  • Cisco Webex phones, headsets, peripherals and Webex Video devices
  • Webex App Calling Update
  • Cisco Hosted Collaboration Solution - Powering Partner Collaboration Cloud
  • Webex Contact Center
  • Control Hub - Analytics and Troubleshooting

Suggest Product Enhancement Ideas:

Submit feature requests directly to Cisco product teams!
Vote on ideas from other Cisco customers.


Technical Briefings:

  • Coming Soon

Archived Roadmaps & Briefings:

  • Catalyst Wireless Best Design Practices for MultiGig Wireless Performance
  • Cisco DNA Spaces - Back to Business and Indoor Location Update Using BLE
  • Cisco Wireless and DNA Spaces Roadmap Update
  • What's new with Zero-Trust Workplace (ISE and SD-Access)
  • Catalyst Powered Smart Buildings


 Technical Briefings:

  • Coming soon

Archived Roadmaps & Briefings:

  • Simplified Threat analysis and response with SecureX Orchestration
  • Scalable Cisco Firewall Logging On-Premises
  • Simplified Threat analysis and response with SecureX Orchestration
  • Scalable Cisco Firewall Logging On-Premises
  • Cloud Security and Umbrella strategy
  • Web Security Appliance (WSA)
  • Cisco Secure Firewall
  • Cisco Identity Service Engine Recent Updates
  • Secure Network Analytics and Secure Cloud Analytics

Early Adopter Programs:

  • Cisco Identity Services Engine Trial

Data Center

Technical Briefings:

  • September 30: ACI 5.2 Hands-On Lab
  • October 7: VXLAN EVPN Fundamentals and DCNM Tools
  • October 21: DCNM Hands-On Lab
  • November 4: Nexus Dashboard Use Cases
  • November 18: Nexus Dashboard Hands-On Lab

Archived Roadmaps & Briefings:

  • ACI Test Drive - including the latest release features!
  • Intersight Update
  • Nexus Switches - Platforms & Innovations
  • Cisco Unified Computing System (UCS) and Solutions
  • Cisco HyperFlex Hybrid Cloud Platform
  • Next Generation SAN Fabric Health check with Cisco SAN Insights Discover



What Members Have To Say
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Casey Teague — “We love how Cisco is breaking the fourth wall and involving their partners and customers in product discussions.”
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Igor Lukic — CCP is a great way to provide feedback on and influence product decisions."
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Sandro Nardi — “CCP briefings and trials make me feel a part of the developing process for a better product while giving a preview of what will be next. Priceless!”
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Matt Miktus — “At times, working in technology can feel overwhelming with constant development & perpetual advancements. The CCP allows engineers to stay current and have a voice in this process.”
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