Customer Connection

Cisco Customer Connection enables customers to interact directly with Cisco product teams and thousands of peer experts worldwide through our members-only community and programs. As a Cisco customer, you'll have opportunities to discuss product roadmaps, influence product direction, participate in early adopter trials, get advice and share your expertise around Cisco technologies.

> Take a look at all the benefits.

Private Communities to Engage with Peers and Cisco
Interact and share your knowledge with other members and Cisco experts. Participate in exclusive programs, product trials, and events.
Monthly Technical and Roadmap Briefings
Monthly briefings covering Cisco Collaboration, Network Architecture, Security and Data Center solutions, product roadmaps, and technical topics requested by members. These Cisco Webex virtual meetings enable interactive discussions and Q&A.
Early Adopter, Beta and Early Field Trial Opportunities
The Customer Connection program is your avenue to participate in pre-release product trials. Be part of cutting edge technology by partnering with Cisco to make better products for you.
Advisory Groups Influence Product Direction
Participate in small advisory groups that work closely with Cisco product, user experience, and documentation teams.
Member Resources
The private member community highlights resources to help you stay up-to-date and manage your Cisco Collaboration, Enterprise Networks, Security and Data Center solutions. Check the community often to learn about new resources.

What's Happening in the Customer Connection Program

Collaboration

New briefings coming soon

Latest Replays:

Cisco Webex Teams Update
Cisco Jabber Release Update and Roadmap
Prime Collaboration Assurance Provisioning Updates

Enterprise Networks

August 21: Upcoming Cisco SD-WAN Innovations

Latest Replays:

New SD-Access Software
New Catalyst 9000 Series Switches: 100G and 25G

Security

August 22: Next Generation IPS Update

Latest Replays:

Cryptomining Cloud Support for Google Cloud and the New EU Datacenter
What’s New with Cisco Next Generation Firewalls
Cisco Email Security Update

Data Center

New briefings coming soon

Latest Replays:

Cisco UCS Next Gen Fabric Interconnect and Virtual Interface Card Overview
Cisco Intersight - Update and Essentials Overview
Cisco HyperFlex Multicloud Platform
Tetration and Stealthwatch

Early Adopter & Beta Trials

Collaboration

Cisco Jabber 12.0 for Windows, Mac, iOS, Android
CIsco Virtual Chat Assistant

Security

Cisco Mobility Express 8.8

Product Enhancement Ideas

Your direct connection to Cisco product teams!

Submit your product enhancement ideas.

Vote on ideas from other Customer Connection members.

What Members Have To Say

Eric Pedersen — “The CCP briefings and roadmap sessions have been very valuable for us to plan our product deployments and purchases.”

Johannes Neubecker — “Be able to communicate product enhancement ideas and see how incredibly different the requirements are for other customers. This broadens the horizon and allows to contribute and benefit.”

Community News

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