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Customer Connection

Announcements

CCP_logo.png   Cisco's online customer user group. Welcome to the inner circle!
Cisco Customer Connection enables customers to interact directly with Cisco product teams and thousands of peer experts worldwide through our members-only community and programs. As a Cisco customer, you'll have opportunities to discuss product roadmaps, influence product direction, participate in early adopter trials, get advice and share your expertise around Cisco technologies.

> Take a look at all the benefits.

  • Private Communities to Engage with Peers and Cisco
    Interact and share your knowledge with other members and Cisco experts. Participate in exclusive programs, product trials, and events.
  • Monthly Technical and Roadmap Briefings 
    Monthly briefings covering Cisco Collaboration, Network Architecture, Security and Data Center solutions, product roadmaps, and technical topics requested by members. These Cisco Webex virtual meetings enable interactive discussions and Q&A.
  • Early Adopter, Beta and Early Field Trial Opportunities
    The Customer Connection program is your avenue to participate in pre-release product trials. Be part of cutting edge technology by partnering with Cisco to make better products for you.
  • Advisory Groups Influence Product Direction
    Participate in small advisory groups that work closely with Cisco product, user experience, and documentation teams.
  • Member Resources
    The private member community highlights resources to help you stay up-to-date and manage your Cisco Collaboration, Enterprise Networks, Security and Data Center solutions. Check the community often to learn about new resources.
 
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What's Happening in the Customer Connection Program

Collaboration

Upcoming Briefings:

  • Sep 30: What's new in security and compliance for Webex Teams?
  • Oct 3: Webex Contact Center
  • Oct 10: Latest innovations in Webex Control Hub

Latest Replays:

  • Next Gen Experiences for Collaboration Solution Release 14
  • Better Integrations for Collaboration Solution Release 14
  • Cloud Management for On Prem UC for Collaboration Solution Release 14
  • Cognitive Collaboration

Networking

Upcoming Briefings:

  • Coming soon

Latest Replays:

  • My Cisco Entitlements
  • Catalyst 9600 Update
  • Wi-Fi 6 and the Next Generation of Access
  • Cisco Software Subscription Offer for Routing/SD-WAN

Security

Upcoming Briefings:

  • Oct 9: TAC Connect for Security

Latest Replays:

  • Email Security Update
  • Cisco Threat Response Demo and Updates
  • Endpoint Security
  • Cisco Defense Orchestrator

Data Center

Upcoming Briefings:

  • Coming soon

Latest Replays:

  • My Cisco Entitlements
  • IoT Edge
  • Cisco Secure Data Center CVD Update
  • Cisco UCS Next Gen Fabric Interconnect and Virtual Interface Card Overview

 

Early Adopter Trials

Collaboration

  • Cisco TAC Connect
  • Jabber for Windows
  • Jabber for Mac
  • Jabber for Android
  • Jabber for iOS
  • Jabber for Softphone for VDI

Security

  • Cisco TAC Connect

Networking

  • TrueTrace
  

Product Enhancement Ideas

Your direct connection to Cisco product teams!

Submit your product enhancement ideas.

Vote on ideas from other Customer Connection members.

 

What Members Have To Say
Eric Pedersen pic.png
Eric Pedersen — “The CCP briefings and roadmap sessions have been very valuable for us to plan our product deployments and purchases.”
Johannes Neubecker pic.png
Johannes Neubecker — “Be able to communicate product enhancement ideas and see how incredibly different the requirements are for other customers. This broadens the horizon and allows to contribute and benefit.”
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