Customer Connection

As a Cisco customer, you’re invited to join this exclusive program. Access to Cisco product teams can help you plan your technology strategy and influence Cisco's product direction. Access to product roadmaps and monthly briefings keeps your business at the top of its game. Let your voice be heard when you give feedback on the direction of Cisco products, services and digital experiences. Access to Collaboration early adopter trials paves the way to smooth deployments. Join the Customer Connection program to get all this and connect with 30,000 Cisco customers and partners around the world.

What's Happening in the Customer Connection Program

Collaboration

Technical Briefings:

November 12: Webex Integrations w/ Microsoft Teams
December 17: UCM Calling on Unified App

Latest Replays:

CMS 3.0 Update
New Options for Webex European Data Residency
Extending the power of the Webex platform to Headsets
Webex Control Hub Analytics and Diagnostics

Networking

Technical Briefings:

November 11: Introducing the Catalyst 8000 Edge
November 17: Secure SD-WAN & Secure Access

Latest Replays:

New Cisco Wireless Products
Extend the Zero-trust Workplace with ISE 3.0
Cisco DNA Center – more intuitive and new features
Cisco SAN Analytics

Security

Technical Briefings:

November 17: Secure SD-WAN & Secure Access
November 18: Stealthwatch Cloud
December 2: Central Log Management

Latest Replays:

Cisco SecureX Deep-Dive
Email Security Update
What's New with Cisco Endpoint Security
Introducing Cisco Cloud Mailbox Defense

Data Center

Technical Briefings:

November 10: Cisco Nexus Dashboard
December 1: Cisco Intersight

Latest Replays:

400G Done Right - Strong Nexus Innovation Continues
Cisco Intersight Innovations
Cisco ACI and HashiCorp Terraform
Cisco Secure Data Center CVD Update

Early Adopter Trials

Collaboration

Jabber for Windows
Jabber for Mac
Jabber for Android
Jabber for iOS
Jabber for Softphone for VDI
Webex Teams for Windows
Webex Teams for Mac
Webex Teams for iOS
Webex Teams for Android
Webex Teams for VDI

Security

Cisco Identity Services Engine Trial

Product Enhancement Ideas

Your direct connection to Cisco product teams!

Submit your product enhancement ideas.

Vote on ideas from other Customer Connection members.

What Members Have To Say

Eric Pedersen — “The CCP briefings and roadmap sessions have been very valuable for us to plan our product deployments and purchases.”

Johannes Neubecker — “Be able to communicate product enhancement ideas and see how incredibly different the requirements are for other customers. This broadens the horizon and allows to contribute and benefit.”

Community News

New in October: Simplified Cisco support case statuses

Beginning October 10, you'll notice a simplified customer experience in the Support Case Manager. We've reduced the number of Cisco Tech...

Show your work: Apply today for the Cisco IT Blog Awards

Submit your blog or podcast today for the 2020 Cisco IT Blog Awards. Don't wait. The deadline for submission is October 16th. Let us rec...

Tip Tuesday: We invite you to share your project stories

In this edition of Tip Tuesday, we’ll be discussing how to share your project stories with fellow community members! Check out the commu...

Congratulations to our Member of the Month, Matt Miktus!

The Member of the Month is awarded to thank and recognize our most active members in the Customer Connection program. Every month we sho...