Problems installing CX agent

[jean-souza]

I'm trying to install the agent since I'm not able to on the AWS cloud. I went up to my machine with VMware and entered my machine's IP and it's giving me these image errors. Can anyone help me with what might have happened?

[gtomich · Accepted solution]

Hi Jean,

Deploying on AWS cloud is not supported. One of the following hypervisors is required for a new install:

• • VMware ESXi v5.5 or later
  • Oracle Virtual Box v5.2.30 or later
  • Windows Hypervisor version 2012 to 2022 and version 2025

For reference: https://www.cisco.com/c/en/us/support/docs/cx/cx-cloud/cx224708-cx-agent-overview-guide-v3-1.html#toc-hId--1738735199