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@atsukane Sadly, only contracts supported directly by cisco are eligible. But if you have at least one direct contract it should enable you to get CXCloud and add your CSPC as well as to get support for it (on version 2.11 onwards) or to migrate the...
Hola @Alvaro Linares
Una opción sería darle al agente acceso a internet a través del proxy para permitir las configuraciones iniciales. Más tarde, se puede configurar el DNS siempre que el agente tenga acceso a los FQDN requeridos en la documentació...
Hi @leandro-viscomi
The asset location depends on what the contract reflects in Cisco Commerce Software Subscriptions and Services (CCW-R). To change it, the customer, partner or account team can open a case on Customer Service Hub (CSH https://cust...
@atsukane the 2.10.x versions are EOS. new versions should not have the issue and if it reappears you can apply the same workaround to test (unmanaging the devices and managing again)I would also recommend migrating to a CXAgent and using CXCloud. yo...
Hola Victor,
Te recomendaria revisar la pagina https://partnerlearning.cisco.com para buscar tanto los switches como informacion de SmartNet, ST y la diferencia que hay entre ambos. De ser necesario acercate con tu equipo de cisco, como pudiera ser u...