Appserver VM errors
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01-15-2024 07:12 AM
Now I am connected and use Putty to log into my app server VM 10.10.20.10 I can login but immediatley get errrors when running any standard Linux command.
ls: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/appdynamics/appdsmartagent/lib/libpreload.so)
ls: /lib64/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /opt/appdynamics/appdsmartagent/lib/libpreload.so)
ls: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/appdynamics/appdsmartagent/lib/libpreload.so)
Also trying to upload the AppD Agent Winscp reports no SFTP server running . The above errors on all command stop me diagnosing any further
sandbox is AppDynamics On-Prem Platform-20240115T10204460
VM: AppServer-IkahWyU3EuPn
Thanks.

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01-15-2024 07:30 AM
Looks like from the error, libstdc++ library on the VM is too old and lacks the required symbols for the AppDynamics Smart Agent (libpreload.so) to function correctly for your needs here. I am not sure if you can update this, as sudo might be locked for users.
Connect with me https://bigevilbeard.github.io
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01-15-2024 07:45 AM
sudo is locked ( and will be reported apparantly as i did try
I suppose its a full on support ticket then..
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01-15-2024 08:43 AM
I think the community is the only support method support now. So hopefully one of the team is able to read this and advise.
Hope this helps.
Connect with me https://bigevilbeard.github.io
