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Need additional VPN Accounts

bhabermann
Level 1
Level 1

‎09-06-2018 12:07 PM - edited ‎06-04-2019 02:41 AM

Hello,

 

We are reserving the Collaboration 12.0 lab but only the owner is receiving the vpn credentials. In looking at the output of the Lab, I only see his vpn account was created. Can we please get the other vpn credentials for the people that have access to the lab? Sandbox id is: a0cb0db3-8fec-4288-a822-63379c1e71f5

 

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3 Replies 3

zowu
Cisco Employee
Cisco Employee

‎09-06-2018 09:19 PM

Hi bhabermann,

 

We've setup 3 VPN accounts manually and sent the credentials to them.

 

Regards,

Bob

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bhabermann
Level 1
Level 1
In response to zowu

‎09-11-2018 08:40 AM

Thank you. I was able to login with them last Friday and now I can not log in with any of my VPN accounts. Can you please help?

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zowu
Cisco Employee
Cisco Employee
In response to bhabermann

‎09-11-2018 09:07 AM

Hi,

 

We've recovered your VPN account, please use bhabermann as your login id.

 

Regards,

Bob

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