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Announcements

Updates to Sandbox Reservation Internet Access Policy

Due to changes in our networking policies, we are updating the internet access policy within our sandbox reservation instances.
Hosts will no longer have internet access outbound.
This should not affect the overall functionality or access to the resources within the sandbox instances, connecting via VPN.

Keep Innovating!

DevNet Sandbox Team

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Beginner

Need help permitted user UCCE 11.6

dear Admin/support,

 

can you help me about permitted user to access Unified Contact Center Express 11.6
my Sandbox ID: 62e22701-dd0c-458f-a70d-421a77bb8047

i've permitted user: pranotobudi2544 but that user doesn't receive email about vpn to join my sandbox

 

thx for your support

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Need help permitted user UCCE 11.6

We've sent out another VPN account using email.

View solution in original post

4 REPLIES 4
Cisco Employee

Re: Need help permitted user UCCE 11.6

We've sent out another VPN account using email.

View solution in original post

Beginner

Re: Need help permitted user UCCE 11.6

sorry mr. zowu but the owner(enggayroe@gmail.com) and permited user(pranotobudi2544) receive email with same username credential vpn(pranotobud), so i can't test call. can you send different account vpn for sanbox id 
thx

Cisco Employee

Re: Need help permitted user UCCE 11.6

enggayroe should get his VPN in lab setup stage. Please check your lab ready email for the credentials.

 

 

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Beginner

Re: Need help permitted user UCCE 11.6

oh my bad, i've seen wrong email
thx 4 ur help
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