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VPN Client problems after accessing the Lab.

Hi,

I have problems with connectivity after the VPN client connected to lab:

 

C:\Users\user>ping 192.168.254.11

Pinging 192.168.254.11 with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for 192.168.254.11:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\user>ping 192.168.254.1

Pinging 192.168.254.1 with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for 192.168.254.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\user>

(I cant ping .1 address witch is next hop-hop to access devices in my lab. Also, I cannot ping my own address)

 

Client version 4.7.04056

Tested on Windows 7 and Windows 10.

 

I haven't had any problems in the past with accessing different labs.

 

Thanks,
Antek



10 REPLIES 10

bigevilbeard
Cisco Employee
Cisco Employee
Which sandbox are you seeing this issue?

Thanks!

UCS C480ML with NVIDIA GPU Cloud

As i see the sandbox, once you are connected on the VPN you connect to the Ubuntu host running on the C480ML on IP address: 10.10.20.40. You can follow this learning lab for more of a guide HERE - hope this helps!

 

Screenshot 2020-04-07 at 17.34.20.png

Hi,

That is not the case. I cannot access any of the networks via VPN.

As you can see (attachment), I've received and installed the networks that are accessible via 192.168.254.1.

 

I'm happy to provide the logs/debugs from VPN client.

Failure to ping the next hop (192.168.254.1) or even my own address means something is wrong with the VPN or configuration.

I tried to use different machine with different operating system - same problems.

 

Thanks,

Antek 

 

When your VPN is connect you can ping or access the devbox?

 

Host: 10.10.20.40
Username: developer
Password: nvidia1234

From the command line this can be entered as:

 

ssh developer@10.10.20.40

Thanks!

Hi,

 

The 10.10.20.0/24 network is behind 192.168.254.1.

I cannot ping or access (ssh) anything related to this lab/sandbox.

As I stated before - I cant ping 192.168.254.1 nor 192.168.254.11 (my IP address assigned by VPN client).

 

Thanks,

Antek

I test this sandbox just now and it set up with no error, sorry this has happened. Please reserve another instance and give that a go, if the issues persist I will ask ENG to look at this. If you have an error please provide your lab id.

Thanks!

Hi @bigevilbeard 

 

I tried to reinstall the VPN client - no luck.

I have the same problems - cannot ping or access anything in the Lab.

 

I have also deployed the latest Debian (10) and installed Anyconnect on it - same story: unable to ping or connect to any device in Lab.

Are you able to check this with engineer?


Sandbox ID:
b4e4adbc-461c-4f40-94f0-8402f35c0f48

If you check the logs on the VPN termination device (either ASA or something else) you should see couple of my attempts.
However, no luck with routing/accessing the Lab devices.

 

Thanks,

Antek

I provided you ID to ENG and ask for this to be checked.

Thanks!

karasshi
Beginner
Beginner

Hi, I have the same problem as you. Could you tell how do you fix this? Thank you. 

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