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730 Headset - Audio not working on the right side.

730 Headset - Audio not working on the right side.

 

1. I am not an enterprise user and I have no service contract. I am an AT&T employee who made personal purchase item tor work.

2. Item was purchased used recently

3. Firmware was updated with Android App.

3. Right side controls function properly

4. Audio does not work on right.

5. This is my second set of 730. Origonal one functions perfectly.

 

I can return item to reseller, but I wanted to learn how if anyway I can get it repaired.

Please help

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