Generic Server Error413 - Portal SNTC

[Ricardo Matias Aires]

Several times errors have occurred when trying to schedule a report on the SNTC portal.
However, it is not possible to find a solution to the problem.

Can anyone tell me how to fix it, or will only Cisco be able to correct the various errors in the development of the SNTC Portal?

Error Portal SNTC

[Ricardo Matias Aires]

At a critical moment when we need Cisco's support, it's concerning that we have no technical team available to assist us.

The issue remains unresolved, and there is currently no way to extract the reports offline.

We are actively working with clients who still hold SNT contracts to address potential vulnerabilities, but unfortunately, we are not receiving the necessary support from the manufacturer.

This lack of assistance at such an important time is truly regrettable.