Hi there,
I am looking at finding what is the best "simple" way to structure work and especially work/changes brought across a network. A simple way to provide:
1) plan structure of task to be completed/organise/troubleshooting
2) report simple list of completed task/work
3) report full project and recommendations for improvement
4) technical documentation for technical team to access and edit
Be it building a new system, but even better when bringing changes in to an existent system when a lot of reverse engineer was needed as system underwent a lot of changes in the last 5 years but nobody documented anything.
In a summary, if you may recommend template/links/ideas on how to document:
- Situation analysis of problems/risks > solutions offered, potentially in multiple steps
- Reverse engineering approach/findings/methods/troubleshooting/analysis/corrective actions-solutions
- Documenting per subgroups (WAN/LAN/WLAN/DEVICES/CLIENTS/LOGIC) the work/tasks completed
- Any suggestions on documentation needed and helpful also to plan the work to be done and reporting.
Thank you so much for any suggestions!
