9th Gen iPad

[kkorp]

I just try to add a new iPad 9th Gen to my MDM, and it keeps indicating it can't reach the server. So I tried adding and older unit and it join just fine. Anyone have an idea on why this would be happening.

[BlakeRichardson]

1. Factory reset the device.

2. Have you assigned it to Meraki in your Apple Business/School Manager instance?

3. Have you assigned the device settings user Systems Manager > Manage > ADE

4. Do you have enough spare Systems manager licenses?

[CMR]

Are you in the EU? I seem to remember that the MDM app has some web app functionality and that those have been deprecated by Apple. Though I may be mis-remebering...