DEP Sync W/Apple failed

[tstrosnider]

Trying to perform a full and partial sync with apple for new devices; currently receiving

Sync failed: Unable to get session token from Apple (403)

[Noah_Salzman · Accepted solution]

We're in the process of fixing the error to be more informative. The error is occurring because you need to accept Apple's new terms and conditions. See this Apple support article: https://support.apple.com/en-us/HT203063

[tstrosnider]

Thanks, their new website is https://business.apple.com

[jtillman11]

I've logged into Apple Business Manager and accepted both new terms & conditions agreements, however my sync is still failing with the message that I need to accept the new terms and conditions.

From the screenshot you can the latest terms were 9/16/20 and I accepted today 9/22/20

[jtillman11]

It finally went through