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Forgot pattern how to reset?

NM21
Visitor

Hey Guys,

one of my workers changed the passcode to pattern - he forgot it.

Is it possible to reset the pattern to a code and set this code from the dashboard?

The device is in device owner mode.

Thanks in advance.

1 Accepted Solution

Accepted Solutions

BrechtSchamp
Level 11
Level 11

I think you're talking about the "Clear passcode" MDM command found under the device details of a device.

Go to Systems Manager > Devices and click on the device of which you want to reset the password. Then scroll down to MDM commands and click the Clear passcode button.

image.png

View solution in original post

2 Replies 2

BrechtSchamp
Level 11
Level 11

I think you're talking about the "Clear passcode" MDM command found under the device details of a device.

Go to Systems Manager > Devices and click on the device of which you want to reset the password. Then scroll down to MDM commands and click the Clear passcode button.

image.png

Thanks for that, I cant reach the phone since i wrote the Post.. but I think thats the solution, thanks!!