MDM Agent certificate not valid

[MooTech]

Hi Everyone!

I have recently downloaded the and installed the latest Meraki MDM agent for Windows from our companies Meraki portal.

When downloaded its reported as safe. Upon running it, everything looks fine; Windows states certificates are valid etc however when the service starts up, our companies chosen anti-virus "Symantec Endpoint protection for small businesses" reports the "m_agent_service.exe" as not having a valid certificate and attempts to block it from connecting to the Internet.

I just want to make sure this is a false positive and the payload hasn't been compromised: like with "CCleaner" a couple years back.

Executable: m_agent_service.exe

Path: C:\Program Files (x86)\Meraki\PCC Agent 1.0.98\

Thanks for your help

[Philip D'Ath · Accepted solution]

Symantec had a terrible history with their CA certifcate service. The industry gave up trusting them.

https://www.thesslstore.com/blog/final-distrust-symantec-ssl-certificates/

I would say if you downloaded it directly from the Meraki dashboard it is likely to be safe

[MooTech]

Cheers, Philip.

Thanks for the info.