cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2416
Views
0
Helpful
1
Replies

MDM server certificate is invalid

abidan
Community Member

Our server certificate address changed recently, and we discovered a few phones and tables that did not automatically migrate to the new one. is there a way to get past the remote management screen on the ISO setup menu? we have tried looking up the serial # on our MDM device list but cannot find it. the server address on the screen is the old one we migrated from.

1 Reply 1

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

The remote management screen cannot be bypassed, your best bet would be to change that device in ABM/ASM to not point at an MDM.

iOS devices get their MDM URL information from ABM/ASM not the MDM itself.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.