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5135
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Slow Apple School Manager Syncing

vassallon
Level 7
Level 7

I have noticed over the past few days, maybe week, that ASM seems to be very slow and fails quite a bit when syncing. Is anyone else seeing this behavior lately?

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1 Accepted Solution

Accepted Solutions

Just as a follow up, this has been fixed. Not sure what the cause was, as support didn't say, but I tried syncing this morning and it took 3 minutes so I'm happy again.

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4 Replies 4

vassallon
Level 7
Level 7

Right now I'm on with support troubleshooting and I was wondering what kind of sync times other people are seeing for ASM/ABM.

Trying to sync 4439 users and we are over 30 minutes right now.

If other people who use ASM/ABM could try a sync I would be interested to see what kind of performance they see and for how many users.

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BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

I have just synced mine however we only have App's and no users listed in our ASM. It synced nice and quick.

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@BlakeRichardson Thanks for the feedback, I spoke to a couple of others who use Meraki at schools and they reported no issues with syncing either. I guess that's good that it appears isolated but I'd sure like mine to work.

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Just as a follow up, this has been fixed. Not sure what the cause was, as support didn't say, but I tried syncing this morning and it took 3 minutes so I'm happy again.

Found this helpful? Give me some Kudos! (click on the little up-arrow below)