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Systems Manager

Nonguru
Community Member

‎06-19-2023 02:37 PM

Hi

What's the problem when a apple device assigned to SM and already shows up in the ADE screen but the remote management profile doesn't download?

I get a login screen on device saying "expired or invalid authentication. please try again.

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BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

‎06-19-2023 03:46 PM

1. Is your push notification certificate valid?

2. Are you using the correct credentials ?

3. So you have enough SM licenses available?

4. Try factory resetting the device and trying again.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
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