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Trouble Installing System Manager on Windows Server 2022 Datacenter

jweathington
Level 1
Level 1

I am having trouble installing System Manager on Windows Server 2022 Datacenter

I just spun up a brand new Windows 2022 Datacenter VM. I joined it to my domain but have not moved it to an OU yet where any GPO's are applied. Activated the license. Rebooted. Tried to install the SM Agent 3.7.2 and 4.1.1... both installations end with an error.

Meraki Systems Manager Agent Setup Wizard ended prematurely.

If you look at windows Event Viewer it shows Error 1603.

Any other MSI file will install with no issue.

So far, support has no answer and is referring me to Microsoft, which we know is pointless.

I am doing this all logged in as a Domain Admin

17 Replies 17

jweathington
Level 1
Level 1

I just launched a third server, brand new, not joined to a domain or anything... will not install.

jweathington
Level 1
Level 1

We have determined that the issue has something to do with the new installers. For example, we can install version 1.0.98 on a 2019 server, and then after that we can install any other version like, 3.8.2.

Not sure exactly why yet but at least I have progress.

To be clear this seems to be specific to people using the Scale Computing hypervisor

BHC_RESORTS
Level 6
Level 6

FYI, Systems Manager dropped support for Windows Server platform (even 2022, 2025). Look at the changelog for 4.2.0. Last supported version for Windows Server platform is 4.1.1.

BHC Resorts IT Department