ASA IPS module down

[Cisco Freak]

Hello All,

I am facing an issue with an ASA IPS module. Its showing down. I have tried reset/reload/shutdown, but no luck.

ASA# fail exec stand show module ips details
Getting details from the Service Module, please wait...
Unable to read details from module ips

Card Type: ASA 5525-X IPS Security Services Processor
Model: ASA5525-IPS
Hardware version: N/A
Serial Number: FCH16317D7G
Firmware version: N/A
Software version: 7.1(6)E4
MAC Address Range: 30f7.0d47.dcaa to 30f7.0d47.dcaa
App. name: IPS
App. Status: Not Applicable
App. Status Desc: Not Applicable
App. version: 7.1(6)E4
Data Plane Status: Not Applicable
Status: Init
License: IPS Module Enabled perpetual

Any help would be appreciated.

CF

[Karsten Iwen]

Have you tried to reset the module? If that doesn't help, I assume that you have to reimage the module.

[Cisco Freak]

Yes, I did that. But it didn't make any change.

How do I reimage module?

CF

[Karsten Iwen]

That's shown in the config-guide:

http://www.cisco.com/c/en/us/td/docs/security/asa/asa93/configuration/firewall/asa-firewall-cli/modules-ips.html#pgfId-1420016

But how long is your IPS license running? If it's not that long (remember that the legacy IPS is announced EOL), I would directly migrate to the newer FirePOWER.

[Cisco Freak]

Thanks Karsten!

I see that the license key has expired.

Health Status for License Key Expiration                Red     

[Karsten Iwen]

Then I wouldn't invest any more time in recovering that system ...