ASA5510 ASDM connecting problems

[fercho2203]

Hello,

I am having some problems to connect an ASA5510 with the ASDM.

I configured another ASA before with the same laptop, but now it is not connecting.

After  you put the default address 192.168.1.1 on the asdm screen, you can see  it is uploading some info but then it closes and doesn't connect.

Regards,

Fernando.

[fercho2203]

People,

I have tried with 3 different laptops with same results.

I tried with a PC and got to open the asdm but now it gives me an error of "ASDM is unable to read the configuration from the ASA"

I am attaching some print screens. I'll continue working on it.

Regards,

Fernando.

[Shrikant Sundaresh · Accepted solution]

Hi Fernando,

Kindly check out the following bug:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsx39786

I think you should try downgrading the Java to version 6 update 7 or below, and also try removing the remarks from the access lists.

Please let me know if that helps.

-Shrikant

[fercho2203]

Thx Shrikant,

Problem solved with JAVA 6 UPDATE 7.

Regards,

Fernando.