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1461
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2
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4
Replies

Can't access pix 515 via pdm

admin_2
Level 3
Level 3

All of a sudden when trying to access my pix 515e with the PDM I get the following

Gateway Failure

The upstream server did not respond correctly to the request. The error was Connection timed out.

Any ideas what to check or how to fix this problem?

4 Replies 4

Patrick Iseli
Level 7
Level 7

Sounds like the PIX does not respond, check the configuration.

conf t

http server enable

http YourInsideIP 255.255.255.255 inside

I have checked the config and everythis is as it should be. But I still get that error

Check your workstations TCP/IP settings, then routing table. Tracreoute and ping the pix.

Do you have another gateway (router) or is the PIX your default gateway?

Do connect in HTTPS to your PIX PDM?

https://YourPIXInsideIP

Check this document:

Troubleshooting PIX Device Manager

http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_tech_note09186a0080094ac1.shtml

Cisco PIX Firewall Manager FAQ

http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_qanda_item09186a0080093f3e.shtml

sincerely

Patrick

Ven Taylor
Level 4
Level 4

I know this is old, but I figured it'd be a good idea to answer in case someone else is asking.

Patrick was close.

This command is also setting the allowed subnet.

It should be like this:

conf t

http server enable

http YourInsideIPSubnet YourInsideSubnetMask inside

In my case, it was

http 10.100.90.0 255.255.255.0 inside

This tells the pix that hosts inside this subnet can access the pix via pdm.

Ven

Ven Taylor
Review Cisco Networking for a $25 gift card