06-15-2011 03:03 AM - edited 03-11-2019 01:45 PM
we have two pix535 one is ur other is FO license.
once a time i found can't access FO pix535 console, i'm sure console cable is ok. when i unplug failover serial cable from FO pix535, i can access pix 535 console.
why
thank you!
tom
06-17-2011 08:39 AM
Hi Tom,
If you've confirmed the console cable is good and the serial settings on your PC are correct, I would suggest opening a TAC case to investigate a hardware problem with the console port.
-Mike
06-19-2011 04:21 PM
Hi Mike,
THank you!
but the service contract is out of date, i can't open a case.why i unplug serial cable, i can access console (FO standby)
Tom
06-20-2011 04:06 PM
Tom,
You are saying
UR - PIX535 - console works every time no problem
FO - PIX535 - console breaks occationally but when you unplug the serial cable and plug it back in, it starts to work again.
Is this a clear problem description or did I get it wrong?
Use another laptop or PC and see if it will work consistently.
-KS
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