Cannot add user bassed ACL using ASA abd CDA

[Reuven Elkabetz]

Hi,

I installed ASA 5525 with CDA and I tried to configure user based ACL without success. When I tried I received the following error message:

"Failed to retrieve users from the active directory server. Try checking the server configuration , network connectivity and server status".

I am using  version 8.6(1)2 in ASA..

I used to work AD Agent and it used to work great. Any idea what could be the problem?

Thanks,

Reuven

[Vibhor Amrodia]

Hi,

I think we would need more information on this issue to find the problem for us.

Is the CDA showing AD as UP ? This would depend on the AD and CDA registration.

Thanks and Regards,

Vibhor Amrodia

[Reuven Elkabetz]

Hi,

The problem resolved by reenter the password of asauser. Also I reenter the shared secret key.

Thanks a lot.

Reuven