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yong khang NG
Contributor

Cannot ping to endpoint

problem statement

I'm Connecting an endpoint to the switchport, the End client is a printer (Samsung ML-2850)

Weird thing is after connect, the end point success got IP from DHCP server, but somehow cannot ping to it.

For switching there's no concern, even I try with ohter PC connect to this switchport and it's PIGN'able. Only problem this printer cannot reach.

I able to see the MAC address entry of the printer at my ASA firewall, rule wise at this moment i just enable the rule as permit any any, no restriction at all.

Any suggestion i can tune on my firewall?

would there any possibility i need to create special rules cater with this printer?

thanks

Noel

1 REPLY 1
Jennifer Halim
Cisco Employee

Where are you trying to ping the printer to and from?

What is the default gateway of the printer?

Can you please share your ASA config and the printer ip address.

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