09-24-2025 01:36 AM
Hello,
I have created a lab but i cant ping from inside zone client pc to outside zone web server even also outside zone router.
I already asign interface on security zone & assign IP. Port are up.
Already assign policy on firewall. All permission are allow with any any.
Please help
Attach topology for understanding.
09-24-2025 01:41 AM
@suryaaa is routing in place on all devices to ensure traffic reaches the destination and the back to the source?
Ping from the firewall itself to the destination, that should be allowed as default.
Run packet-tracer on the firewall to confirm traffic is allowed in the policy and provide a clue if it is not. Provide the output for review.
09-24-2025 03:06 AM
Dear Rob,
Current situation is from web-server to able to ping FTD 172.16.1.10 G0/0 interface.same reverse ping also.
But from web server unable to ping FTD inside interface G0/1 or any inside ip. Same also from inside zone unable to ping outside router interface ip or web server ip.
09-24-2025 03:30 AM - edited 09-24-2025 03:40 AM
@suryaaa wrote:
But from web server unable to ping FTD inside interface G0/1 or any inside ip. Same also from inside zone unable to ping outside router interface ip or web server ip.
@suryaaa you cannot ping through the FTD's outside interface to a far interface (inside), that will not work by design. Ping through the FTD, not to one of the FTD's interfaces.
Please provide a screenshot of your Access Control Policy.
For traffic from inside to outside, run packet-tracer and provide the output for review. Do the inside networks have the routes to the web server?
09-24-2025 07:40 AM - edited 09-24-2025 08:17 AM
FTD Policy
NAT Translation
NAT Interface
Outside Router Static route for client Network
FTD Static route for access outside web server
Outside interface packet capture
inside interface packet capture
09-24-2025 07:47 AM
@suryaaa you are never going to ping from inside to outside with the rule you have there, remove the applications http and icmp and add icmp to the destination ports.
From outside to inside, the NAT rule is probably not going to help. Remove NAT altogether as it's a lab or create a static NAT/PAT for the inside object.
09-24-2025 11:16 PM
@Rob Ingram , already remove nat policy. Modified rule in policy. But still not ping from client pc (192.168.182.132) to web server (172.16.2.2). Please help.
09-25-2025 09:02 AM
Please someone reply to solve this issue.
09-25-2025 09:25 AM
@suryaaa what about running the tests already suggested?
Run packet-tracer from the CLI and provide the output for review.
Ping from the firewall itself to the destination (the web server), that should be allowed as default - if it doesn't work, then check routing on the web server and the FTD itself.
09-25-2025 11:33 AM
@Rob Ingram thanks for reply. I already test through wire shark for inside outside port of ftd.
I actually didn't know packet-tracer through cli. But I try to do.
From ftd successfully ping web server already I said but from client pc not pinging the webserver same also vice versa. Already shared modified policy as you mentioned earlier. Static routing also done snap also shared. No other routing in ftd.
On web server just mention the ip address & gateway. Nothing else.
09-25-2025 11:42 AM - edited 09-25-2025 12:14 PM
@suryaaa packet-tracer input inside tcp 192.168.182.132 3000 172.16.2.2 80 provide the output for review. You may need to change interface name.
So the client PC has the default gateway using the IP address of the FTD IP?
09-26-2025 09:28 AM
@Rob Ingram , i run this command on FTD but unable to capture all output because of text out of screen
Second thing i change gateway to FTD still not work then back to Router.
09-26-2025 12:34 AM
There are router and SW and there is PO between SW and FTD
1- check router have route to inside subnet?
2- check SW is it L2 or L3' if it L3 then you need to check it RIB if it have route for outside subnet
3- PO can also be issue' try remove it' use single link.
MHM
09-26-2025 09:34 AM
@MHM Cisco World i already put a static route for inside network & mention gateway next hop router interface.
Switch configures as L2.
can you please what is the meaning of PO.
09-26-2025 09:50 AM
Could you please share the routing table from R8 for review? alternatively, try to do the following from the PC in the 192.168.182.x subnet and share the output please?
- Ping 172.16.1.11 - This should work
- Ping 172.16.2.1 - If this doesn't work it would suggest that R8 doesn't have a route back to the subnet 192.168.182.x. In that case you need to add a static route on R8 for the 192.168.182.x poiting to the FTD outside interface (172.16.1.10). After that route is added the traffic to the server behind R8 should be successful.
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