01-12-2019 01:45 PM - edited 02-21-2020 08:39 AM
Hi Folks, I recently had a power outage at my office and after the power was restored, my ASA 5506 has gone on the fritz.
I am able to console and get to ROMMON, I see the output below but I have no idea how to decipher this, would appreciate any help:
Located '.boot_string' @ cluster 892706. # Attempt autoboot: "boot disk0:" Located 'asa932-2-lfbff-k8.SPA' @ cluster 11. ######################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################### LFBFF signature verified. ÿStarting udev dosfsck 2.11, 12 Mar 2005, FAT32, LFN There are differences between boot sector and its backup. Differences: (offset:original/backup) 65:01/00 Not automatically fixing this. Starting check/repair pass. Starting verification pass. /dev/sdb1: 118 files, 859239/1916522 clusters dosfsck(/dev/sdb1) returned 0 Processor memory 1478156369 Compiled on Wed 28-Jan-15 15:25 PST by builders Panic: Init Thread - pci_platform_probe_kenton: Missing data ports (set_exptime) Timer not a leaf 0x00000000038052b0. Traceback: 0x00000000004490fe 0x0000000000440b89 0x000000000044f9fa 0x000000000044ab6e 0x000000000170e8ca 0x0000003bbdc10190 0x00000000004436fc 0x000000000237eeee 0x00000000017049f9 0x00000000004419ea 0x00000000017124d1 0x0000000000423f12 0x0000003bbd821de5 mgd_timer_set_exptime: Not a leaf called from 0x000000000044f9fa core0 same core snap_count=1 signo=11 RIP=44fa30 ----------------------------------------------- Traceback output aborted. Flushing first exception frame: r8 0x0000000000008802 r9 0x000000000000002f r10 0x00007fffffffe2e0 r11 0x0000000000003206 r12 0x0000000000000000 r13 0x0000000000000003 r14 0x0000000000000002 r15 0x0000000000000000 rdi 0x00000000000005b0 rsi 0x0000000000000006 rbp 0x00007fffffffe550 rbx 0x000000000306a51c rdx 0x00000000000005b0 rax 0x0000000000000000 rcx 0xffffffffffffffff rsp 0x00007fffffffe518 rip 0x0000003bbd8358e7 eflags 0x0000000000003206 csgsfs 0x0000000000000033 error code n/a vector 0x0000000000000000 old mask 0xfffffffe3e3a7207 cr2 0x0000000000000000 Nested traceback attempted via signal, from: Page fault: Address not mapped r8 0x0000000000008802 r9 0x0000000000000042 r10 0x00007fffffffda81 r11 0x0000000000003293 r12 0x0000000000000001 r13 0x00000000066fa1e0 r14 0x0000000000000000 r15 0x00000000066fa1e0 rdi 0x0000000000000000 rsi 0x0000000000000004 rbp 0x00007fffffffdce0 rbx 0x00000000038050a0 rdx 0x0000000000000000 rax 0x0000000000000000 rcx 0x0000000000000000 rsp 0x00007fffffffdcd0 rip 0x000000000044fa30 eflags 0x0000000000013246 csgsfs 0x0000000000000033 error code 0x0000000000000006 vector 0x000000000000000e old mask 0xfffffffe3e3a7207 cr2 0x0000000000000008 Cisco Adaptive Security Appliance Software Version 9.3(2)2 Compiled on Wed 28-Jan-15 15:25 PST by builders Hardware: ASA5506 Crashinfo collected on 21:10:07.000 UTC Sat Jan 12 2019 Traceback: 0: 0x00000000004093c7 1: 0x0000000000449ca8 2: 0x000000000170e691 3: 0x0000003bbdc10190 4: 0x000000000044ab6e 5: 0x000000000170e8ca 6: 0x0000003bbdc10190 7: 0x00000000004436fc 8: 0x000000000237eeee 9: 0x00000000017049f9 10: 0x00000000004419ea 11: 0x00000000017124d1 12: 0x0000000000423f12 13: 0x0000003bbd821de5 ----------------------------------------------- Process shutdown finished Rebooting..... Rom image verified correctly Cisco Systems ROMMON, Version 1.1.01, RELEASE SOFTWARE Copyright (c) 1994-2014 by Cisco Systems, Inc. Compiled Mon 10/20/2014 15:59:12.05 by builder Current image running: Boot ROM0 Last reset cause: PowerCycleRequest DIMM Slot 0 : Present Platform ASA5506 with 4096 Mbytes of main memory MAC Address: a4:6c:2a:aa:1c:fb Use BREAK or ESC to interrupt boot. Use SPACE to begin boot immediately. |
01-12-2019 02:09 PM - edited 01-12-2019 02:10 PM
This seem the ASA gone brick. Best do if smart cisco contract in place get a replacement (RMA)
01-12-2019 08:53 PM
01-12-2019 09:08 PM
You could very likely be affected by a hardware issue:
https://www.cisco.com/c/en/us/support/docs/field-notices/642/fn64228.html
Check your status lights as described in the Field Notice above. If that's the case, a support ticket to get an RMA unit would be the route to go.
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