Cisco Security Manager 4.10 failed install

[ohareka70]

Hello,

I am running Cisco Security Manager 4.8 sp1

I have downloaded both CSM 4.9 and 4.10 but when I try to install either I get:

installscript setup launcher unicode has stopped working

any ideas what to do

regards,

Kevin

[ohareka70]

I actually fixed this one myself

In Windows 8 and Server 2012 and above, they use the hidden root folder C:\PROGRAMDATA.  To be 100% sure on your system type SET ALL from a command prompt; this will display the value for the ALLUSERSPROFILE system variable and will tell you the path. 

So for me, all I needed to do to fix the issue was to create the STARTUP folder in the following path:C:\ProgramData\Microsoft\Windows\Start Menu\Programs