CSPM 2.3.3I client/server licensing issue

[jjpeyrache]

hello

Customer Purchased CSPM 2.3.3i with license Cisco Secure Policy Manager v2.3.3 (unrestricted) License Disk, to manage IDS sensor.

he wants to install Client/server configuration,installation of server works great

but when he try to install client side license is refused like invalid or unknown

are there something specific in licensing to install CSPM in client/server configuration ??

thanks in advance for any help or pointers

JYP

[scotthef]

Don't know if this is the problem that you are having but let me tell you the problem I had installing CSPM v2.3.3i and maybe it will help you.

The client installation program for version 2.3.3i has some bugs associated with installing CSPM on a WIN2000 desktop. I did not have a problem with WinNT 4.0. If you are installing on a WIN2000 desktop you must have Service Pack 1 and Internet Explorer 5.5 loaded. If you have Service Pack 2 or IE 6.0 loaded then the install will not work. Trust me.

Cisco told me this install problem will be fixed in the next release but could not give a release date.

I hope this helps.

Scott

[jjpeyrache]

thanks for your reply

in fact we found the problem, client was in NT4 French version

and French Version doesnt work with CSPM V2.3.3i

JYP