error when upgrading the IPS module

[John]

Hello Team,

I've tried to upgrade our IPS module unfortunately I got an error when upgrading our sensor "Error: execUpgradeSoftware : socket error: 113". Ca anyone help me on this case.

[Philip D'Ath]

Can you ping the server you are trying to download the software from?  It sounds like it has a lack of connectivity.

[Akshay Rastogi]

Hi John,

You could try with below solutions:

http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/97405-aipssm-unresponsive.html#ssm1

Also you try to download the file and try to upgrade the IPS sensor through IDM or IME also. It would be upgrading the sensor through local drive :

http://www.cisco.com/c/en/us/td/docs/security/ips/7-0/configuration/guide/ime/imeguide7/ime_sensor_management.html#wp2126707

Hope it helps.

Regards,

Akshay Rastogi

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