04-05-2019 02:28 PM - edited 02-21-2020 09:01 AM
i have virtual FMC version 6.2.3 and managing two firepower sensor same version , i am asking if FMC support integration with ticketing system so any security intelligent events or intrusion events occurred it can send request to ticketing system to open incident request ?
04-07-2019 10:44 PM
Policies --> Access Control --> Access Control --> Security inteligence
On the far right-hand side click on the Logging options close to the blacklist
04-08-2019 04:42 AM
There's no direct integration supported.
As @socratesp1980 noted, you can log events externally but that's not the same as opening a ticket.
04-08-2019 09:12 AM
@Marvin Rhoads you are right i know how to log external but i need to integrate with 3rd party system so FMC can open ticket on 3rd party system once intelligent log occurred ,
i also need if API integration will help on this ?
04-11-2019 10:50 PM
FMC does not have this capability to the best of my knowledge - whether or not you use an API level integration.
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