FPR 2130 unable boot

[Thivagaran]

Hi Guys,

Please help, I am trying to boot up FPR 2130 but I am failing. I tried also to re-image the appliance but still the same issue.

rommon 9 > boot disk1:/cisco-ftd-fp2k.7.2.8-25.SPA
Located 'cisco-ftd-fp2k.7.2.8-25.SPA' @ cluster 614590.
will try boot bundle !! file size = 1056749680

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+-------------------------------------------------------------------+
+------------------------- SUCCESS ---------------------------------+
+-------------------------------------------------------------------+
| |
| LFBFF signature authentication passed !!! |
| |
+-------------------------------------------------------------------+
LFBFF signature verified.
+-------------------------------------------------------------------+
+------------------------- SUCCESS ---------------------------------+
+-------------------------------------------------------------------+
| |
| LFBFF controller type check passed !!! |
| |
+-------------------------------------------------------------------+

Linux version: 4.18.45-yocto-standard (oe-user@oe-host) #1 SMP Tue Feb 27 20:46:34 UTC 2024
kernel_image = 0x89889428, kernel_size=0x7192a0
Image validated
[ 9.701013] Disabling IRQ #16
INIT: version 2.88 booting
Starting udev
Hardware tweak APPLIED: Disable SATA Throttle.1
Hardware tweak APPLIED: Disable SATA Throttle.2
Configuring network interfaces... done.
Starting random number generator daemon.
Starting TAm services ...
Device configuration status = TAM_SUCCESS
TAm Services started successfully
Starting Power Off Shutdown Handler (poshd)
poshd: using FPGA version 2.0.00 and PSEQ version 2.13
Primary SSD discovered
fsck from util-linux 2.32.1
[/sbin/fsck.ext3 (1) -- /dev/sda1] fsck.ext3 -a /dev/sda1
/dev/sda1: clean, 84/61056 files, 8438/244224 blocks
fsck(/dev/sda1) returned 0
fsck from util-linux 2.32.1
[/sbin/fsck.ext3 (1) -- /dev/sda2] fsck.ext3 -a /dev/sda2
/dev/sda2: clean, 65/61056 files, 8635/243968 blocks
fsck(/dev/sda2) returned 0
fsck from util-linux 2.32.1
[/sbin/fsck.ext3 (1) -- /dev/sda3] fsck.ext3 -a /dev/sda3
/dev/sda3: clean, 11/1831424 files, 158994/7324416 blocks
fsck(/dev/sda3) returned 0
mount_disk_xfs. device: /dev/sda4, dir: /opt/cisco/csp, mount returned: 0.
fsck from util-linux 2.32.1
[/sbin/fsck.vfat (1) -- /dev/sdc1] fsck.vfat -a /dev/sdc1
fsck.fat 4.1 (2017-01-24)
/dev/sdc1: 1012 files, 743581/1910016 clusters
fsck(/dev/sdc1) returned 0
fsck from util-linux 2.32.1
[/sbin/fsck.vfat (1) -- /dev/sdd1] fsck.vfat -a /dev/sdd1
fsck.fat 4.1 (2017-01-24)
/dev/sdd1: 48 files, 325846/1919062 clusters
fsck(/dev/sdd1) returned 0
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
FIPS POST Test Script
NOTICE: The FIPS POST is not run because the FIPS feature is not enabled
INIT: Entering runlevel: 3rst bo
Starting system message bus: dbus.
Starting OpenBSD Secure Shell server: sshd
done.
Starting rpcbind daemon...done.
starting statd: done
Starting Advanced Configuration and Power Interface daemon: acpid.
acpid: starting up with netlink and the input layer
acpid: 1 rule loaded
acpid: waiting for events: event logging is off
Starting DHCP server: .
starting 8 nfsd kernel threads: done
starting mountd: done
Starting ntpd: done
Starting internet superserver: xinetd.
Starting Octeon NPU ...
Rename eth2 interface to tap0
Configure tap0 for internal control traffic between x86-octeon
Starting Octeon NPU ... success
Starting fan control daemon: fancontrol... done.
INFO: check KcFPGA version...
INFO: check ctrlFPGA version...
INFO: beginning of manager_install
INFO: deleting unnecessary xml file..!!
INFO: deleted unnecessary xml file..!!
INFO: disaster recovery - use default service mgr
INFO: manager_post_install ...
INFO: manager_post_install: fxmgr=/mnt/boot/installables/switch/fxos-k9-fp2k-manager.2.10.1.175.SPA chmgr= update=false
INFO: manager_post_install: fxmgr is dummy
INFO: manager_post_install: Linking libraries ...
INFO: manager_post_install: Linking binaries ...
INFO: Trying to add iptables and ip6tables rules ...
INFO: Set up Application Diagnostic Interface ...
INFO: Configure management0 interface ...
ERROR: interface management0 is not ready after waiting for 60 seconds.
Current link status: [9: management0: <NO-CARRIER,BROADCAST,MULTICAST,PROMISC,UP> mtu 1500 qdisc noqueue state DOWN mode DEFAULT group default qlen 1000\ link/ether 3c:26:e4:04:f8:80 brd ff:ff:ff:ff:ff:ff]
INFO:bringup eth1...
INFO:Configure lldp interfaces ...
FPR-21xx: Create and bringup lldp sub-interface on lldp-Ethenet1/1 to lldp-Ethernet1/24

INFO: Configure system files ...
INFO: System Name is: firepower-2130
Starting sensors logging daemon: sensord... done.
INFO: /mnt/boot/installables/switch/fxos-k8-fp2k-npu.2.10.1.175.SPA
INFO: Need to validate the image
: File /mnt/boot/installables/switch/fxos-k8-fp2k-npu.2.10.1.175.SPA size 73024528
Done!
Computed Hash SHA2: ba46f7056b9cfecb5785b05e2dcd47e0
f7633cddc6cedb1789d4cda4d8d71b21
e38d49daf848fd66eaeadd3a2ccbd96c
88c65feafc9a71a7db171defd64434f2

Embedded Hash SHA2: ba46f7056b9cfecb5785b05e2dcd47e0
f7633cddc6cedb1789d4cda4d8d71b21
e38d49daf848fd66eaeadd3a2ccbd96c
88c65feafc9a71a7db171defd64434f2

The digital signature of the file: fxos-k8-fp2k-npu.2.10.1.175.SPA verified successfully
INFO: Creating directory /tmp/npu
INFO: all files are there ...
INFO: cur reboot count is 3
INFO: max reboot count is 7
INFO: console : ttyS0, speed : 9600
INFO: manager_startup: setting up fxmgr apache ...
INFO: manager_startup: Start manager httpd setup...
INFO: kp_startup.sh created apache default symlinks.
/bin/rm: cannot remove '/tmp/openssl.conf': No such file or directory
INFO: manager_startup: reset httpd app config to default
httpdRegister INFO: [httpd.2729 -4 192.168.45.45 -n localhost]
httpdRegister INFO: Starting httpd setup/registration...
httpdRegister INFO: Completed httpd setup/registration!
INFO: httpdRegister [httpd.2729 script exit]
INFO: manager_startup: Completed manager httpd setup!
Starting crond: OK
FTD
/opt/cisco/csp/cores 31457280
Starting Octeon Serial Logd...
Starting OcteoINFO: System Disk /dev/sda present. Status: Inoperable.
System Disk /dev/sda is not found. Moving blade into fail-safe mode
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')

error(2, 'No such file or directory')
error(2, 'No such file or directory')

error(2, 'No such file or directory')
error(2, 'No such file or directory')
firepower-failed login: error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')
error(2, 'No such file or directory')

Waiting for Application infrastructure to be ready...
Verifying the signature of the Application image...
Sep 10 05:54:17 firepower-failed kernel: [ 9.701013] Disabling IRQ #16
INIT: SwitchingStopping Octeon Serial Logd...
Stopping Octeon Serial Logd... success
Stopping OpenBSD Secure Shell server: sshd
stopped /usr/sbin/sshd (pid 1555)
done.
Stopping Octeon NPU ...
Stopping Octeon NPU ... unreachable
Stopping Advanced Configuration and Power Interface daemon: stopped /usr/sbin/acpid (pid 1567)
acpid.
Stopping web server: apache2.
Stopping system message bus: dbus.
Stopping DHCP server: dhcpd3no /usr/sbin/dhcpd found; none killed
.
stopping DNS forwarder and DHCP server: dnsmasq... no /usr/bin/dnsmasq found; none killed
stopping mountd: done
stopping nfsd: .acpid: exiting
done
Stopping ntpd: stopped process in pidfile '/var/run/ntp.pid' (pid 1605)
done
Stopping internet superserver: xinetd.
stopping statd: done
Stopping random number generator daemon.
Stopping domain name service: named.
Stopping crond: OK
Stopping rpcbind daemon...
done.
Stopping fan control daemon: fancontrol... no process in pidfile '/var/run/fancontrol.pid' found; none killed
done.
Stopping sensors logging daemon: sensord... stopped /usr/sbin/sensord (pid 2659)
done.
* Stopping virtualization library daemon: libvirtd
* Stopping virtualization library daemon: libvirtd [fail]
Deconfiguring network interfaces... done.
Stopping FreeRADIUS daemon radiusd Failed
Tue Sep 10 05:55:05 UTC 2024
SSP-Security-Module is shutting down ...
Sep 10 05:55:05 firepower-failed NVRAM: Confreg value: confreg = 0x0
Tue Sep 10 05:55:06 UTC 2024 SHUTDOWN WARNING: Beginning System Shutdown request for CSP Apps
Tue Sep 10 05:55:06 UTC 2024 SHUTDOWN WARNING: Upgrade process ready for reboot
Tue Sep 10 05:55:06 UTC 2024 SHUTDOWN WARNING: Continue System Shutdown request for CSP Apps
Tue Sep 10 05:55:06 UTC 2024 SHUTDOWN WARNING: Nothing to do for Apps-Services-Down
omit_pids_opt: -o 595,567,571
Tue Sep 10 05:55:06 UTC 2024
Sending ALL processes the TERM signal ...
Note: SIGKILL_ALL will be triggered after after 0 + 2 secs ...
Tue Sep 10 05:55:07 UTC 2024
Sending ALL processes the KILL signal ...
Tue Sep 10 05:55:08 UTC 2024
Deactivating swap...
Unmounting local filesystems...
Rebooting... [ 209.178127] reboot: Restarting system

*******************************************************************************
Cisco System ROMMON, Version 1.0.12, RELEASE SOFTWARE
Copyright (c) 1994-2019 by Cisco Systems, Inc.
Compiled Mon 06/17/2019 16:23:23.36 by builder
*******************************************************************************

Current image running: Boot ROM0
Last reset cause: ResetRequest (0x00001000)
DIMM_1/1 : Present
DIMM_2/1 : Present

Platform FPR-2130 with 32768 MBytes of main memory
BIOS has been successfully locked !!
MAC Address: 3c:26:e4:04:f8:80

rommon 1 >

[Marius Gunnerud]

when reimaging you should be booting from a .tar file and not a .SPA file.  Refer to the re-imaging section in the document I posted below.

When performing the factory reset, did you follow the instruction as described in this document when performing the factory reset?

https://www.cisco.com/c/en/us/td/docs/security/firepower/2100/troubleshoot_fxos/b_2100_CLI_Troubleshoot/b_2100_CLI_Troubleshoot_chapter_011.html#task_vxn_r5h_qdb

if that is the case, and you are still having issues