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davidvanderhaeghe · ‎08-30-2015

Hi,

I have a problem with my second Cisco ASA 5505 (first introduced the same worries after 1 year and a half ) , after about 1 year of service.
At times, we no longer have access to the Internet, it is sufficient to restart the ASA and it normally comes back.
Have you ever experienced this kind of problem ? And how to solve it?
I thank you in advance 😉

Karsten Iwen · ‎08-31-2015

Which version of the ASA are you running?

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davidvanderhaeghe · ‎08-31-2015

ASA Version 8.3

ASDM Version 6.3

Karsten Iwen · ‎08-31-2015

8.3 was one of the worst releases ever. Upgrade to the newest 8.4 or 9.1 release and it's likely that it gets better.

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davidvanderhaeghe · ‎08-31-2015

How to upgrade without losing my settings?

The 8.4 is compatible with my ASDM version?

Thank you

Karsten Iwen · ‎08-31-2015

http://www.cisco.com/c/en/us/td/docs/security/asa/asa84/upgrade/upgrade84.html

You won't lose your settings, but you also have to upgrade you ASDM. The ASDM ca be upgraded directly to the newest 7.x version regardless of which ASA-version you'll use.

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Internet Access Problem ASA 5505