IPS smartnet

[nika.katsitadze]

Hello

i have two IPS devices . i use only one (second one i have as cold backup) . If i will purchase only one smartnet for my active IPS device will it be possilbe if my active IPS crashes to move my smartnet account to my backup IPS device?

Thanks in advance

[Jennifer Halim · Accepted solution]

No, unfortunately Smartnet contract ties in with the serial number of the IPS appliance, and you can't move the Smartnet from one appliance to the other.

[nika.katsitadze]

Is it possible to manually transfer IPS signatures from one IPS to another ?

[Jennifer Halim · Accepted solution]

No, in order to update the IPS signature on the IPS to the latest, you would need to have IPS subscription license installed on the IPS.