Pix 506 locked up

[mgamage]

I came in this morning and my Pix 506 firewall was locked up. The power button was still on but all the lights were out. I reset it and it seems to be working fine now. I had a problem with a previous 506 that was rebooting on its own. That one was replaced a few years back with the newer version that had the new internal power cable connection. Any ideas?

[harishtandon23]

You need to check the pix serial no as it is a know issue with some serial no with pix. Please refer to the following link and see if the serial no for the pix 506 you have is falling in this. If yes, you need to contact cisco to get the RMA as it is a hardware issue.

http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_field_notice09186a00800949c7.shtml

If you have any questions, please feel free to contact me.

Harish Tandon

[email protected]